Roy Lata
Abu Dhabi
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
3
3
years of professional experience
Work History
Restaurant Supervisor/Sales Associate/Junior Accountant
City Palace Resttaurant
02.2021 - Current
- Implemented cost-saving measures through effective budget management and negotiation with suppliers.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Maintained compliance with state and local regulations pertaining to food safety and sanitation practices.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Education
Bachelor of Science - Hotel And Restaurant Management
Capiz State University
Philippines03.2008
Skills
- Inventory controls
- Guest Relations
- Sales strategy
- Problem Resolution
- Labor cost control
- Employee Motivation
- Food Assembly Supervision
- Cash Handling
- Food Delivery Oversight
- Staff Supervision
- Kitchen Staff Supervision
- Food and Beverage Service
- Payroll Preparation
- Supplies Forecasting
- Service Quality Standards Evaluation
- Production Reporting
- Greeting and Seating Guests
- Service Quality
- Opening and closing procedures
- Safety Training
- Work Schedule Creation
Timeline
Restaurant Supervisor/Sales Associate/Junior Accountant
City Palace Resttaurant
02.2021 - Current
Bachelor of Science - Hotel And Restaurant Management
Capiz State University
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