Ruben Astorga
Avondale
Summary
Dynamic Front End Supervisor with a proven track record at Buckeye #1653, excelling in training and mentoring. Skilled in inventory management and conflict resolution, I consistently optimize workflows and elevate team performance, driving significant improvements in productivity and morale.
Overview
10
10
years of professional experience
Work History
Front End Supervisor
Buckeye #1653
07.2023 - Current
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Monitored team performance, providing feedback to enhance productivity and morale.
Front End Supervisor
#691 Avondale
09.2022 - 07.2023
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Monitored team performance, providing feedback to enhance productivity and morale.
Tire Center Installer
#691 Avondale
08.2019 - 09.2022
- Installed equipment and systems according to specifications and safety protocols.
- Collaborated with team members to optimize installation processes and improve efficiency.
- Conducted quality checks on installations to ensure compliance with industry standards.
- Trained new installers on best practices and proper use of tools and equipment.
Morning Merchandiser
#466 Prescott
10.2015 - 08.2019
- Organized product displays to enhance visual appeal and drive customer engagement.
- Implemented efficient inventory management practices to reduce waste and improve turnover.
- Trained new team members on merchandising standards and operational procedures.
Education
GED -
Yavapai College
Prescott, AZSkills
- Customer service
- Problem-solving skills
- Workflow management
- Complaint resolution
- Listening skills
- Training and mentoring
- Conflict management
- Administrative skills
Accomplishments
- Helped lead the front end to consistently achieve 56+ MPH with a sign off rate of 6% or lower.
- Contributed to building and coaching a team averaging 5-10 executive upgrades daily.
- Helped improve pre scan percentage to 13% through consistent coaching and accountability.
- Created and maintained front end schedules for one year while consistently meeting or exceeding 1,600 productivity goals
Languages
English
Native or Bilingual
Timeline
Front End Supervisor
Buckeye #1653
07.2023 - Current
Front End Supervisor
#691 Avondale
09.2022 - 07.2023
Tire Center Installer
#691 Avondale
08.2019 - 09.2022
Morning Merchandiser
#466 Prescott
10.2015 - 08.2019
GED -
Yavapai College