Operations Lead and Military Veteran leveraging 3 years as a proven leader and manager, able to multi-task missions, projects, and programs placing the right personnel and resources as needed to meet internal and external requirements. Possess a comprehensive background in operations management, program analysis, logistics, strategic planning, process improvement, resource management, team building, problem-solving, and cross-functional leadership derived from conducting domestic and global operations. Career supported by operational experience and subject matter expertise.
Team Leadership
Training | Development
Strategic Planning
Quality Assurance
Program Management
Budget Analysis | Forecasting
Data Analysis | Metrics
Policy Implementation
Resource Allocation
Overview
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Certification
Work History
Plumber's Assistant
CHS Plumbing
2024 - 2025
Conducted quality checks after each job completion, ensuring top-notch service delivery to clients.
Facilitated smooth communication between lead plumbers and clients regarding project progress updates or concerns.
Operations Associate
U.S. Army
2020 - 2023
Managed program costs, schedules, quality, performance, processes, and subcontract activities through effective metrics and risk management.
Enforced compliance with organizational programs including scheduled inventories and safety reports.
Coordinated daily with upper management to enhance initiatives and optimize manpower resources for operational efficiency.
Guided leadership in planning capital improvement projects and developing long- and short-range strategic plans.
Operations Lead
U.S. Army
2020 - 2023
Served as Subject Matter Expert in operations and project management, and spearheaded projects to improve standard operating procedures. Demonstrated leadership in numerous operations by creating support plans, logistical coordination, supply analysis, and personnel oversight. Exceptional reputation for establishing cultures of excellence and inspiring diversified groups.
Performed organization structure, workforce utilization, and space utilization for procedural and relationship aspects of the organization, improving the efficiency of internal administrative operations for the department’s daily processes
Maintained security of classified and sensitive information required for mission performance and forecasted resource and equipment needs to ensure unit was operationally ready; identified best practices, led continuous improvement initiatives to raise safety awareness, and improved safe operating practices
Met strategic business needs by being involved in cross-functional teams offering accurate analysis; provided timely responses for various problems related to safety and compliance – coordinated all aspects of ~$2M resource allocation