Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

RUBEN VEGA

QUEEN CREEK

Summary

Dynamic Customer Service Representative with extensive experience at State Farm, adept at resolving complex claims efficiently. Recognized for exceptional organizational skills and active listening, ensuring seamless communication and documentation. Proficient in data entry and navigating multiple systems, consistently enhancing client satisfaction and operational effectiveness.

Overview

26
26
years of professional experience

Work History

Customer Service Representative

State Farm
Tempe
03.1999 - 02.2025
  • Company Overview: State Farm is a large group of insurance and financial services companies in the United States
  • Handled all incoming calls regarding property damage claims and bodily injuries.
  • Documented all conversations and the steps I took to move the claim forward.
  • Resolved any issues and explained what was needed to complete a claim.
  • Ordered medical records and bills for injury claims.
  • Updated all providers, and updated medical bills and records as received.

Education

Associate Arts Degree - Journalism

Golden West College
Huntington Beach, California

Skills

  • Customer Service
  • Organizational skills
  • Detail oriented
  • Multitasking
  • Data entry
  • Navigate multiple systems
  • Active listening
  • Interpersonal skills
  • Type 60 wpm
  • Microsoft Word
  • Microsoft Excel
  • Outlook

References

  • Joe Pecot, jepecot@aol.com, 3108744477, State Farm Team Manager
  • Ryan Gear, rgear77@gmail.com, 4805607939, State Farm Team Manager

Timeline

Customer Service Representative

State Farm
03.1999 - 02.2025

Associate Arts Degree - Journalism

Golden West College

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RUBEN VEGA