Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Rufat Safarov

Rufat Safarov

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service. Highly adaptable to fast-paced, changing environments. Goal-focused. Driven to go above and beyond to satisfy customers, improve operations and support team members. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Friendly and enthusiastic Staff Member adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Sales Manager

Azerbaijan Travel International
Baku, Azerbaijan
11.2021 - 09.2023
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Analysed sales to identify top-performing products.

Waiter

Acapulco Hotel
Kyrenia, North Cyprus
07.2023 - 09.2023
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Staff Member

Baku Expo Center
Baku, Azerbaijan
10.2022 - 11.2022
  • Encouraged customer feedback to deliver information to management for process improvements.
  • Registered visitors, guests and contractors upon arrival, providing access passes.
  • Received and screened high-volume internal and external communications, calls and email.

Volunteer Worker

Baku International Multiculturalism Centre
Baku, Azerbaijan
03.2023 - 03.2023
  • Worked on International conference of Islamophobia
  • Sought to understand and keep up-to-date knowledge of internal rules and safety regulations of organisation.
  • Сonducted excursions for guests from abroad (E.g. Sahar Aziz)


Volunteer Worker

Shahdag Mountain Resort
Qusar, Azerbaijan
02.2023 - 02.2023
  • Worked on flashmob dedicated to Heydar Aliyev's 100 years.


Education

Bachelor - Tourism and Hotel Business

Azerbaijan Tourism and Management University
Baku, Azerbaijan
09.2021 - 06.2025

Bachelor - Tourism and Leisure Management

IMC Krems University of Applied Sciences
Vienna, Austria
09.2022 - 07.2023

Skills

  • Food safety understanding
  • Effective sales techniques
  • Highly responsible and reliable
  • Efficient under pressure
  • Table service
  • Interpersonal skills
  • Data entry
  • Staff motivation
  • Sales office management
  • Communication techniques

Languages

Russian
Native
English
Upper intermediate
Azerbaijani
Advanced
Turkish
Intermediate
German
Elementary

Timeline

Waiter

Acapulco Hotel
07.2023 - 09.2023

Volunteer Worker

Baku International Multiculturalism Centre
03.2023 - 03.2023

Volunteer Worker

Shahdag Mountain Resort
02.2023 - 02.2023

Staff Member

Baku Expo Center
10.2022 - 11.2022

Bachelor - Tourism and Leisure Management

IMC Krems University of Applied Sciences
09.2022 - 07.2023

Sales Manager

Azerbaijan Travel International
11.2021 - 09.2023

Bachelor - Tourism and Hotel Business

Azerbaijan Tourism and Management University
09.2021 - 06.2025
Rufat Safarov