James Crockett
Glendale
Summary
Reliable worker with record of successfully contributing to team goals. Inventory management and merchandising experience. Friendly and enthusiastic Retail Sales Associate. Attention to detail and organizational skills.
Overview
5
5
years of professional experience
Work History
Auto Car Center
Walmart
08.2024 - 12.2024
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Overnight Remodel Associate
Walmart
01.2024 - 05.2024
- Participated in the complete remodel and renovation of the store to enhance customer experience and increase efficiency
- Worked collaboratively with a team to execute the store layout plan, including moving, assembling, and installing shelving units and displays
- Assisted in the replenishment and reorganization of merchandise to ensure optimal product placement and visibility
- Followed detailed project plans and timelines to meet strict deadlines for project completion
- Maintained a clean and safe work environment by adhering to company safety protocols and procedures
- Utilized various tools and equipment for construction, assembly, and installation tasks
- Communicated effectively with team members and supervisors to address challenges and ensure smooth project progression
- Demonstrated strong problem-solving skills by quickly addressing and resolving issues that arose during the remodel process
Merchandising Execution Associate
Home Depot
02.2022 - 05.2023
- Executed merchandising plans and strategies to ensure effective product placement and maximum presence across multiple store locations
- Developed and maintained strong relationships with store personnel to ensure successful product placement and displays
- Created and monitored weekly, monthly, and quarterly reports on store performance and product placement
- Collaborated with cross functional teams to ensure proper implementation of strategies
Account Manager
Discover Financial Services
10.2019 - 05.2021
- Monitored customer accounts to ensure timely payments and compliance with contractual terms
- Resolved customer issues and complaints in a timely manner
- Lead pilot program for new chat based system for customer facing inquiries
- MVP/Best in enterprise (ranked #7 in entire company for position)
- Operated a call center and maintained high-touch, personalized service for clients by answering customer calls and collecting customer intelligence
Education
High School Diploma -
Ironwood High School
Skills
- Customer Relations
- Compliance requirements
- Problem-solving skills
- Technical aptitude
- Data entry
- High stress decision-making abilities
Timeline
Auto Car Center
Walmart
08.2024 - 12.2024
Overnight Remodel Associate
Walmart
01.2024 - 05.2024
Merchandising Execution Associate
Home Depot
02.2022 - 05.2023
Account Manager
Discover Financial Services
10.2019 - 05.2021
High School Diploma -
Ironwood High School
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