Ruhan Khan
Gilbert
Summary
Experienced IT professional skilled in technical support, data entry, and quality assurance. Proficient in troubleshooting hardware and software issues, managing IT inventory, and ensuring secure handling of sensitive information. Adaptable team player, consistently reliable in fast-paced technical environments
Overview
6
6
years of professional experience
Work History
Data Entry Clerk
Itad Usa
11.2022 - Current
- Performed accurate data entry for IT equipment laptops, phones, servers, routers,networking devices.
- Conducted quality checks on equipment for compliance with industry standards.
- Securely wiped data from devices, following best practices and regulations.
- Maintained inventory records using database software.
- Resolved hardware and software issues during recycling processes.
- Prepared and packaged equipment responsibly for resale or disposal.
Production Assistant
Liberty Packaging
06.2021 - 09.2022
- Assisted with operating industrial printing and box-making machines.
- Supported machine setup, monitoring, and troubleshooting during production.
- Managed packing and shipping, ensuring timely and accurate order fulfillment.
- Gained hands-on experience with industrial printing and packaging equipment.
Warehouse Associate
Geodis
01.2021 - 06.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
IT Technician
MRK Technologies
02.2019 - 12.2020
- Delivered timely first-level technical support for hardware and software issues.
- Performed routine computer maintenance, software installations, and upgrades.
- Managed helpdesk tickets, prioritizing issues by urgency and impact.
- Documented support activities and solutions in ticketing system.
- Assisted with IT projects, including system upgrades and installations.
Education
Associate of Science - Software Engineering
Aptech Computer Education
Pakistan04.2020
Skills
- Data Entry
- Inventory Management
- Technical Troubleshooting
- Hardware Maintenance
- Quality Assurance
- Multitasking
- Active Directory
- Help Desk Ticketing
- Time Management
Timeline
Data Entry Clerk
Itad Usa
11.2022 - Current
Production Assistant
Liberty Packaging
06.2021 - 09.2022
Warehouse Associate
Geodis
01.2021 - 06.2021
IT Technician
MRK Technologies
02.2019 - 12.2020
Associate of Science - Software Engineering
Aptech Computer Education
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