Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Ruslan Amirkhanov

Ruslan Amirkhanov

Baku

Overview

17
17
years of professional experience

Work History

Trade Marketing Representative/Merchandiser

JTI Azerbaijan "Tobacco"
08.2021 - Current
  • Work in the fields, with retail stores
  • Checking standards of Compliance of our Showcases in retails
  • Replace Promotion materials and updating the pricing , stock availability and proper merchandising.
  • Increasing Company's sales by carrying out trade activations, and making some companies .
  • Building the partnership with new customers and making a contracts.
  • Helped develop opportunities of seasonal programs and marketing programs to achieve retail needs and maximize sell-through.

Compliance Associate

Carlsberg Azerbaijan "Beer Company"
06.2018 - 04.2020

-Visiting retail stores by root plan
Working in the fields , with a tablet
Checking standards of Compliance of Company's Coolers/Refrigerators (proper display of Beer , availability of all portfolio ,price-tags, stock availability )

Expiration date checking and Merchandising
Building the partnership with customers
Educate customers in proper merchandising and compliance with all standards.

-Conducted safety audits, inspections and evaluations to identify potential hazards and implement corrective actions in accordance with regulatory requirements.

Forwarder Operator/Merchandising Specialist

Seeds "Джинн" Russian Company
12.2016 - 10.2018

Field work,Hot Sales and Merchandising

Сhecking the compliance of our equipment for the correct layout, prices and stock

B2B sales, Find new customers and building partnerships for new contracts

Installation of commercial equipment, showcases in stores ,filling with Company's seeds.

Managed over 30 customer calls per day.' or, "Increased sales by 10%".

Promoted and up-sold products and services to meet needs of customers.


Call Center Representative

Nar Mobile
05.2015 - 10.2016

Office work. Working on the phone with different types of guests, help, complaints and support

  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Answered average of 250 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Chief Cashier

KFC
02.2014 - 03.2015

The work of cashiers at the checkout. Guest service, customer service.

Was the best cashier

  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Received and processed customer payments.

Waiter /Room-service /Lobby Attendant

Four Seasons Azerbaijan Hotels
02.2011 - 12.2012
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Waiter /Room-service /Lobby Attendant

Hyatt Hotels Azerbaijan
05.2008 - 11.2010

Worked in restaurant, room-service, lobby, serving guests in the hotel. The usual position of a young beginner

  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Provided assistance to guests with special needs and helped with seat accommodations.

Merchandiser, Student Brand Manager

Red Bull Company
02.2006 - 03.2007

Carried out activations with the team

Did promotional advertising in universities and other institutions. Gathered information about competitors

Participated in events for various types of competitions

  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Updated pricing and signage to complete product displays and educate customers.

Education

Bachelor of Science - Marketing

Azerbaijan State Economic University
Azerbaijan,Baku
09.2012

Skills

  • Best in Hospitality Environments
  • Co-worker , Good Team player ,Team Goals
  • Self Disciplined candidate
  • Quick Learner
  • Making Guest Satisfaction,exceeding expectations
  • Billing and Payment Processing
  • Professional Relationships
  • Problem-Solving Strengths
  • Hospitality , Sales , Merchandising Skills in Total

Accomplishments

    -Hospitality , 5+ years in 5 Stars Hotels of Azerbaijan. Good knowledge of F&B !
    -Building business relationships with the partners
    Working with any type of customers
    -Language skills

    -My own mortgage , my dream apartment
    -Can find a language with any type of customers , and the Main is ability so SELL myself the first of all .

    -NOW ,after my skills set in different fields and areas
    I wonder growing to the next level - being Manager of your own ,and get hired in high positions .
    Therefore I would like to return and apply all my knowledge in F&B in the USA ,to have an incredible experience in such a great country as the United States.
    This country is number 1 in the top ,where I can realize myself and get a huge breakthrough in my country and get high positions.

    I could achieve 10 + years of experience in different areas of my life , which built me Strong and open minded ,merging into a new world and adapt to everything.

Languages

Azerbaijan, Russian
Native language
English
Upper intermediate
B2
Turkish
Advanced
C1

Timeline

Trade Marketing Representative/Merchandiser

JTI Azerbaijan "Tobacco"
08.2021 - Current

Compliance Associate

Carlsberg Azerbaijan "Beer Company"
06.2018 - 04.2020

Forwarder Operator/Merchandising Specialist

Seeds "Джинн" Russian Company
12.2016 - 10.2018

Call Center Representative

Nar Mobile
05.2015 - 10.2016

Chief Cashier

KFC
02.2014 - 03.2015

Waiter /Room-service /Lobby Attendant

Four Seasons Azerbaijan Hotels
02.2011 - 12.2012

Waiter /Room-service /Lobby Attendant

Hyatt Hotels Azerbaijan
05.2008 - 11.2010

Merchandiser, Student Brand Manager

Red Bull Company
02.2006 - 03.2007

Bachelor of Science - Marketing

Azerbaijan State Economic University
Ruslan Amirkhanov