RUSLAN AMIRKHANOV

#Working with AMO CRM ( Hot LEADS )
#TeleSales Manager
#Working with Hot Leads Only
#B to C sales
#B to B sales

• Processed orders quickly, providing customers with accurate order information.
• Answered customer enquiries with excellent customer service skills.
• TOP 1 in Sales and KPI

• Increased Sales up to 49% and 155 new customers
• Working in the Fields
• Working with key-accounts and retail stores
• Building new partnerships with new clients
• Completed customer searches to generate new leads.
• Monitored market activity to remain ahead of competitors with innovative sales campaigns.
• Checking compliance with merchandising in shop windows, training and contracting new customers
• Changing POS materials and updating the pricing
• Increase and maintain a constant stock on the shelves
• Best team player in my company.

• Visiting retail stores by root plan (proper display of Beer, availability of all portfolio, price-tags, stock availability)
• Working in Horeca: Pubs/Restaurants
• Also identified needs, expiration date checking, and merchandising
• Building the partnership with customers.
• Recorded customer information and interactions.
• Kept appropriate stock levels to match expected demand.
• Managed stock rotations to balance inventory of perishable products and minimise wastage.

• Checking the compliance of our equipment for the correct layout, merchandising prices, and stock
• B2B sales, find new customers and building partnerships for new contracts
• Installation of commercial equipment, showcases in stores, filling with seeds
• Managed over 30 customer calls per day
• Increased sales by 10%
• Promoted and up-sold products and services to meet the needs of customers
• Best Seller, Top 2 in my Team
• 250+ new partnerships, new clients.

• Office work
• Working on the phone with different types of guests, help, complaints, and support
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues
• Resolved concerns with products or services to help with retention and drive sales
• Answered average of 250 calls, emails, and faxes per day, addressing customer inquiries, solving problems, and providing product information.

• Worked in restaurant, room-service, lobby, serving guests in the hotel
• The usual position of a young beginner
• Kept server areas clean and stocked to increase efficiency while working tables
• Maintained customer satisfaction by clarifying questions about orders and specialty items
• Provided assistance to guests with special needs and helped with seat accommodations.
• Increased revenue by upselling and recommending products.