Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ruslan Azizov

Ruslan Azizov

Baku,Narimanov

Overview

8
8
years of professional experience

Work History

Executive Director

Go Line
Baku, Narimanov
10.2023 - Current
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Signed and approved budgets for new funding and program initiatives.

Marketing Manager

Nestfiber
Baku, Yasamal
11.2021 - 09.2023
  • Developed and implemented marketing plans for new products.
  • Analyzed market trends to identify potential opportunities for growth.
  • Conducted customer research to gain insights into consumer behavior.
  • Organized trade shows and exhibitions to promote brand awareness.
  • Monitored competitors' activities to keep up with industry trends.
  • Tracked budgets for all marketing initiatives and provided regular updates.
  • Generated ideas to increase sales through creative promotions.
  • Worked with management team to oversee and monitor marketing strategy.
  • Drafted press releases announcing new products or services.
  • Represented company at local and trade association meetings to promote products.
  • Tracked, analyzed and reported on marketing program results.

Director

Go Broker
Baku, Nizami
01.2021 - 07.2023
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Coordinated resources across departments to maximize productivity levels.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Provided guidance on legal matters related to contracts or intellectual property rights.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Assessed employee performance against established benchmarks or targets.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Implemented systems for tracking progress on key initiatives or projects.

Office Manager

Azfibernet
Baku, Narimanov
08.2019 - 02.2022
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Provided administrative support to management team including preparing reports and presentations.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Provided training to new hires on office policies and procedures.
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Implemented and maintained company protocols to facilitate smooth daily activities.

Call Center Operator

Azfibernet
Baku, Narimanov
03.2016 - 06.2018
  • Answered incoming calls from customers and provided information about products or services.
  • Assisted customers with inquiries, complaints, orders, billing issues, technical support, and other customer service related issues.
  • Responded to customer emails in a timely manner.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Greeted customers warmly upon answering incoming calls while maintaining professionalism at all times.
  • Utilized computer technology for problem solving techniques.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

Education

BBA - International Relations And Affairs

Baku State University
Baku
05.2018

BBA - Public Affairs and Public Policy Analysis

ADA University
Baku
01.2015

Skills

  • Community Engagement
  • Human Resources
  • Operations Management
  • Case Management
  • Business Management
  • Operational Planning
  • Communications Strategy
  • Client Services
  • Program Monitoring
  • Consulting
  • Leadership Development
  • Public Speaking
  • Business Planning
  • Team Leadership, Training, and Development
  • Project Management
  • Business Development
  • Program Management
  • Marketing

Languages

Azerbaijani
First Language
English
Upper Intermediate (B2)
B2
Russian
Intermediate (B1)
B1
Turkish
Advanced (C1)
C1

Timeline

Executive Director

Go Line
10.2023 - Current

Marketing Manager

Nestfiber
11.2021 - 09.2023

Director

Go Broker
01.2021 - 07.2023

Office Manager

Azfibernet
08.2019 - 02.2022

Call Center Operator

Azfibernet
03.2016 - 06.2018

BBA - International Relations And Affairs

Baku State University

BBA - Public Affairs and Public Policy Analysis

ADA University

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Ruslan Azizov