Overview
Work History
Education
Certification
Driving license
Timeline
Generic

Ruslan Ismayilov

Baku

Overview

19
19
years of professional experience
1
1
Certification

Work History

IT Specialist

Guven Technology LLC
Baku
09.2024 - Current
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Worked with internal teams to deliver accurate information to customers and service accounts.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Used remote login tools to assist clients with technical and product questions.
  • Assisted users with troubleshooting computer issues via remote desktop sessions.

IT Manager

Spark LLC
Baku
01.2020 - 08.2024
  • Performed troubleshooting to diagnose and resolve complex technical problems.
  • Served as first point of contact for incoming technical service calls and emails.
  • Increased technical knowledge by reading trade publications, operating manuals and diagnostics information.
  • Managed the configuration and maintain network devices. (Cisco,HP, TP-link, Unify Wireless AP)
  • Managed and configured Palo Alto (IP Sec VPN Tunnel, VLAN, DHCP)
  • Managed and configuration Hikvision NVR, DVR.
  • Installing structured cabling system.

IT Manager

AAC LLC
Garadagh, Baku
02.2013 - 08.2021
  • Served as first point of contact for incoming technical service calls and emails.
  • Increased technical knowledge by reading trade publications, operating manuals and diagnostics information.
  • Delivered local and remote IT support for hardware and software to company personnel.
  • Managed the configuration and setup of customer accounts and systems.
  • Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions.
  • Provided technical support for users experiencing hardware or software issues.
  • Created user accounts, set up permissions, and monitored system security. Windows server 2008/2013 AD DC, DHCP, Exchange server 2008
  • Coordinated with vendors for procurement of IT products or services as needed.
  • Configure firewalls to protect against unauthorized access or malicious attacks.(TMG and Kerio)
  • Configure network switches (Cisco, HP, TP-Link)
  • Installation CCTV camera, DVR and NVR

Information Technology Manager

Ministry of Agriculture
Baku
01.2016 - 05.2020
  • Managed user and email accounts. (Windows server 2016)
  • Configured networks for secure access from remote locations using VPN technologies.
  • Provided company users with tech support for IT problems and account maintenance.
  • Assigned and reviewed work of IT project managers, systems analysts and developers.
  • Managed the installation, configuration and maintenance of company-wide hardware and software systems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Configured Cisco and HP network devices, Panasonic KX TDA 100 phone system
  • Implemented a unified automated information system with the Customs Committee in the country.

Engineer

BTRIB-Garadagh EATS
Garadagh
05.2006 - 02.2013
  • Operating and maintaining the Huawei telephony system.
  • Planning and controlling projects.
  • To document all engineering activities according to established procedures.
  • To provide support during the installation, maintenance, and repair of equipment.

Education

Bachelor of Science - Automation of Production Processes

Azerbaijan State Oil Academy
Baku
06-2002

Certification

  • Palo Alto - PCNSA 18.11.2023 Verification no: cabd6067e5ff452c91b7dabdd2266022
  • Cisco - CCNA 14.06.2024 ID No: CSCO14131578

Driving license

Category B

Timeline

IT Specialist

Guven Technology LLC
09.2024 - Current

IT Manager

Spark LLC
01.2020 - 08.2024

Information Technology Manager

Ministry of Agriculture
01.2016 - 05.2020

IT Manager

AAC LLC
02.2013 - 08.2021

Engineer

BTRIB-Garadagh EATS
05.2006 - 02.2013
  • Palo Alto - PCNSA 18.11.2023 Verification no: cabd6067e5ff452c91b7dabdd2266022
  • Cisco - CCNA 14.06.2024 ID No: CSCO14131578

Bachelor of Science - Automation of Production Processes

Azerbaijan State Oil Academy

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Ruslan Ismayilov