Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
RUSSELL BADARUDDIN

RUSSELL BADARUDDIN

Gilbert

Summary

Motivated and results-driven Business Solutions Banker with 10 years of client-facing experience in financial services, specializing in cash management solutions, business lending, and client relationship management. Proven track record of exceeding sales targets, building strong partnerships, and providing exceptional customer service. Adept at identifying business opportunities, optimizing operations, and ensuring regulatory compliance. Passionate about delivering quality service and fostering long-term customer satisfaction.

Overview

10
10
years of professional experience

Work History

Business Solutions Banker

JPMorgan Chase
09.2023 - Current
  • Develop relationships with business owners, providing tailored cash management solutions
  • Leverage financial expertise to protect the bank and mitigate risk exposure
  • Collaborate with internal partners (Cash Management, Merchant Services, 401k, etc.) to offer comprehensive financial products
  • Communicate clear timelines and expectations to ensure seamless implementation of cash management solutions
  • Extensive knowledge of Chase Business Online and Chase Ink Credit Cards
  • Provide quantifiable management reporting and present findings to senior stakeholders

Home Lending Advisor

JPMorgan Chase
01.2021 - 09.2023
  • Built and maintained strong client relationships through excellent customer service
  • Assisted customers in understanding loan terms, conditions, and informed decision-making
  • Ensured strict confidentiality of client financial records and banking information
  • Worked cross-functionally with underwriting and processing teams to expedite loan approvals
  • Managed loan applications, negotiated terms, and tracked progress to ensure a smooth process
  • Influenced cross-functional teams to optimize workflow without direct supervision

Manager On Duty, Small Business Specialist

JPMorgan Chase
04.2015 - 01.2021
  • Prospected and acquired new business through networking, community outreach, and referrals
  • Conducted client consultations to assess business needs and recommend financial solutions
  • Provided expert guidance on deposit accounts, lending, and small business products
  • Delivered professional and knowledgeable support to address customer concerns
  • Maintained professionalism and composure in high-pressure situations
  • Demonstrated strategic thinking with adaptability to evolving market trends

Education

Master of Business Administration (MBA) - Business Administration

University of Phoenix
Tempe, AZ
05.2015

Bachelor of Business Administration (BBA) - Minor in Economics

University of North Dakota
Fargo, ND
08.2013

Skills

  • Customer Relationship Management (CRM)
  • Business Lending & Financial Solutions
  • Cash Management Strategies
  • Treasury Services & Custom Card Products
  • Portfolio Development & Growth
  • Client Needs Assessment
  • Risk Mitigation & Compliance
  • Sales & Business Development
  • Team Leadership & Collaboration
  • Process Improvement & Operational Efficiency
  • Strategic Thinking & Change Adaptation
  • Quantifiable Management Reporting & Data Presentation
  • Negotiation & Persuasion Skills
  • Strong Interpersonal & Team Building Abilities
  • Loan servicing & origination

Additional Information

Comprehensive knowledge of Custom Card service, Proficient in Microsoft Office Suite, CRM software, and banking applications, strong analytical and problem-solving skills with a customer-centric approach, excellent verbal, written, interpersonal, presentation, and organizational skills, demonstrated team-building skills and ability to work in a collaborative environment. Dedicated to continuous learning and professional development.

Timeline

Business Solutions Banker

JPMorgan Chase
09.2023 - Current

Home Lending Advisor

JPMorgan Chase
01.2021 - 09.2023

Manager On Duty, Small Business Specialist

JPMorgan Chase
04.2015 - 01.2021

Bachelor of Business Administration (BBA) - Minor in Economics

University of North Dakota

Master of Business Administration (MBA) - Business Administration

University of Phoenix
RUSSELL BADARUDDIN