Summary
Overview
Work History
Education
Skills
Core Competencies
Certification
Languages
Timeline
Generic

Rustam Isgandarli

Baku

Summary

Certified Fraud Examiner with 10+ years of experience in the banking sector, specializing in fraud risk prevention, detection, and investigation. Proven ability to develop anti-fraud strategies, lead cross-functional teams, and implement automated detection systems. Strong analytical and leadership skills with a focus on integrity and regulatory compliance. Experienced in aligning fraud prevention strategies with AML, KYC, and broader compliance frameworks to ensure holistic risk management across financial operations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Head of Fraud Management Division

OJSC Kapital Bank
Baku
11.2023 - Current
  • Prepare and maintain a list of indicators (red flags) that signal potential fraud cases.
  • Analyze common fraud schemes in the industry, and adapt them to the company’s specific needs.
  • Conduct regular analyses of business processes to identify vulnerabilities prone to fraud risks.
  • Assess the risk level for each process, and develop measures to mitigate those risks.
  • Develop and implement anti-fraud policies, procedures, and systems to mitigate risks.
  • Deploy automated fraud detection tools and technologies.
  • Design and deliver training programs to educate.
  • Employees on fraud prevention techniques and red flags.
  • Promote a culture of integrity and vigilance across the organization.
  • Ensure compliance with local, national, and international laws, regulations, and industry standards.
  • Collaborate with cross-functional teams to manage and reduce fraud risks.
  • Analyzed and proposed enhancements for new products to mitigate fraud risks, ensuring robust risk management frameworks were integrated into product design.

Head of Fraud Managment Unit

OJSC Kapital Bank
Baku
04.2022 - 11.2023

• Preparation appropriate indicators (red flags);

• Fraud Risk Assessment of processes ;

• Detection of suspicious fraud cases ;

• Investigation of suspicious fraud cases.

• Unexpected monitoring of processess;

• Taking action for prevention of possible fraud cases;

Compliance Department

OJSC Kapital Bank
Baku
03.2016 - 04.2022
  • Similar responsibilities as above, with a focus on detection , compliance and process audits.
  • Collaborated with other departments to develop comprehensive compliance programs.
  • Monitored employee adherence to company policies, laws, and regulations.
  • Established working relationships with regulatory agencies.

Customer Service Officer

CJSC Bank Standard
Baku
12.2013 - 02.2016
  • Handled account openings, card services, money transfers, and insurance sales.

Inbound Call Center Supervisor

CJSC Bank Standard
Baku
05.2012 - 12.2013
  • Managed customer queries and promoted banking products.

Education

High School Diploma -

Azerbaijan State Economic University
Baku
06-2012

Skills

Data and Analysis: SQL, Dataiku, Tableau

Productivity: Microsoft Word, Excel, PowerPoint, Access; Communication: Zoom, Teams, Skype, Webex

Core Competencies

  • Fraud Risk Assessment & Red Flags
  • Internal Investigations & Case Management
  • Policy Development & Process Controls
  • Cross-Team Collaboration & Training
  • Compliance with AML & KYC Regulations
  • Integration of fraud management with compliance programs: data analysis (SQL, Tableau, Dataiku)
  • Data Analysis (SQL, Tableau, Dataiku)

Certification

  • Certified Fraud Examiner

Languages

Azerbaijani
First Language
English
Intermediate (B1)
B1
Russian
Proficient (C2)
C2

Timeline

Head of Fraud Management Division

OJSC Kapital Bank
11.2023 - Current

Head of Fraud Managment Unit

OJSC Kapital Bank
04.2022 - 11.2023

Compliance Department

OJSC Kapital Bank
03.2016 - 04.2022

Customer Service Officer

CJSC Bank Standard
12.2013 - 02.2016

Inbound Call Center Supervisor

CJSC Bank Standard
05.2012 - 12.2013

High School Diploma -

Azerbaijan State Economic University
Rustam Isgandarli