RW Loy

Created personalized omelettes to meet guest preferences at buffet and omelette bar. Earned Employee of the Month honors on two occasions for exceptional contributions. Participated in leading team recognized as highest-rated in company, driving superior guest experiences.

• Delivered food orders promptly, ensuring customer satisfaction through efficient navigation and route optimization.
• Communicated effectively with customers regarding order status and resolved issues in real-time.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Developed and delivered training programs to enhance employee skills and knowledge retention.
• Evaluated training effectiveness through assessments and feedback to ensure continuous improvement.
• Collaborated with management to align training objectives with organizational goals and priorities.
• Mentored junior trainers, fostering a culture of knowledge sharing and professional development.