Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Castillo

Chandler

Summary

Dynamic business owner with a proven track record in customer relations and operations management at Ryhno Customz. Skilled in strategic planning and marketing, I excel at enhancing client satisfaction and driving business growth. Adept at building relationships and leading teams, I bring a strong focus on achieving results and optimizing processes.

Overview

20
20
years of professional experience

Work History

Owner

Ryhno Customz
02.2021 - Current
  • Developed operational knowledge of business management and customer service practices.
  • Assisted in creating marketing materials to promote products and services.
  • Engaged with customers to understand their needs and enhance satisfaction.
  • Coordinated inventory management processes to ensure product availability.

Delivery Driver

Advanced Auto Parts
01.2017 - 04.2020
  • Delivered automotive parts to local businesses and customers, ensuring timely and accurate service.
  • Maintained vehicle cleanliness and operational efficiency through regular inspections and maintenance checks.
  • Managed route planning to optimize delivery schedules, reducing travel time and enhancing customer satisfaction.
  • Communicated effectively with customers to confirm orders, address inquiries, and resolve issues promptly.
  • Adhered to safety protocols while operating delivery vehicles in compliance with company standards.
  • Assisted in training new drivers on delivery procedures and best practices for customer interaction.

Heavy Equipment Operator

US Army
05.2005 - 08.2013
  • Developed operational knowledge of business management and customer service practices.
  • Assisted in creating marketing materials to promote products and services.
  • Engaged with customers to understand their needs and enhance satisfaction.
  • Coordinated inventory management processes to ensure product availability.

Education

None - Harley, Honda, Yamaha

Motorcycle Mechanics Institute
Deer Valley, AZ

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Operations management
  • Business management
  • Strategic planning
  • Project estimating
  • Staff management
  • Marketing
  • Staff hiring
  • Business development
  • Business launch
  • Business administration
  • Business marketing
  • Sales leadership
  • Product branding
  • Administrative oversight
  • Bidding processes
  • Sales management

Timeline

Owner

Ryhno Customz
02.2021 - Current

Delivery Driver

Advanced Auto Parts
01.2017 - 04.2020

Heavy Equipment Operator

US Army
05.2005 - 08.2013

None - Harley, Honda, Yamaha

Motorcycle Mechanics Institute

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Ryan Castillo