Ryan Cuesta
Mesa
Summary
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
Work History
Store Manager: Scottsdale Quarters
Vans Off The Wall
Scottsdale
01.2023 - Current
Assistant Manager: Scottsdale Fashion Square
Vans Off The Wall
Scottsdale
03.2020 - 01.2023
- Assisted in raising customer satisfaction score from 84% to a consistent 93% or higher
- In 2020/2021 ranking in the top 10 in the Region for turn of capacity
- Coordinated visual merchandising to align with brand standards in a high end mall
- Supported in implementing strict loss prevention control - reduced shrink to less than 0.28% (always well below budget)
- Development in internal/external bench all while creating a team building atmosphere
- Supported in Go Team for clearance POP up store
- Was pointed SM with another ASM while current SM was on matrimony leave through back to school business.
Assistant Manager: San Tan Valley
Vans Off The Wall
San Tan Valley
10.2018 - 03.2020
- Assisted in managing daily store operations and staff scheduling
- Developed skills in scheduling & labor control
- Location increased in-store Web Sales, ranking 3rd out of 12 locations
- Trained team members on product knowledge and customer service standards. Store was selected to test more inventory within Tee Wall selections
- Was selected to support another location with backroom standards. Leading a team of 4 for 2 overnights
Floor Supervisor: Chandler Fashion Square
Vans Off The Wall
Chandler
02.2018 - 10.2018
- Developed skills in coaching an associate team of 22
- Increased sales growth to +16%
- Improved all other KPIs by +3 points
- Maintained a strong culture in an already thriving location. 97% retention and 96% employee satisfaction
- Coordinated inventory management processes to maintain stock levels and organization. Supported powering shrink to -.40% (well below budget)
Stock Supervisor: Superstition Springs
Vans Off The Wall
Gilbert
06.2016 - 10.2018
- Was hired on back to school seasonal and then was promoted to core associate
- Demonstrated strong work ethic, quickly promoted to Stock Manager
- Managed inventory levels to ensure product availability for customers.
- Organized stockroom for efficient retrieval
- Trained new staff on stock management procedures and safety protocols
- Implemented best practices for inventory control and loss prevention strategies
Education
Highland High School
Gilbert, AZSkills
- Proficient in operations management, planning, forecasting P&L, management venture control, labor, auditing and more
- Constraint in driving results in multiple locations at all levels all while a maintaining a culture of belonging
Timeline
Store Manager: Scottsdale Quarters
Vans Off The Wall
01.2023 - Current
Assistant Manager: Scottsdale Fashion Square
Vans Off The Wall
03.2020 - 01.2023
Assistant Manager: San Tan Valley
Vans Off The Wall
10.2018 - 03.2020
Floor Supervisor: Chandler Fashion Square
Vans Off The Wall
02.2018 - 10.2018
Stock Supervisor: Superstition Springs
Vans Off The Wall
06.2016 - 10.2018
Highland High School