Ryan Dreyer
Surprise
Summary
Known for creating a motivating and inclusive atmosphere that enhances teamwork, productivity, and overall workplace morale. Experienced in mentoring and training employees, promoting team collaboration, and maintaining high service standards in dynamic environments. Skilled in conflict resolution, adaptable, detail-oriented, and committed to continuous improvement in both individual and team performance.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks, Barista
10.2021 - Current
- Creating hand-crafted beverages to a strict set of standards
- Trained new partners with positive reinforcement, offering constructive criticism when necessary while celebrating achievements regularly
- Providing ongoing support to employees during challenging situations, offering guidance on problem-solving techniques to improve efficiency
- Assisting with weekly RP orders, ensuring back of house stays organized, communicating discrepancies, and help to maintain adequate stock levels
- Handle customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Maintained and operated espresso machines, blenders, coffee brewers, and other equipment
- Maintained accurate cash handling practices, reducing discrepancy incidents significantly
Varsity Assistant Coach
Dysart Unified School District
05.2020 - 02.2024
- Fostered an inclusive team environment by addressing any conflicts among players promptly and fairly, promoting a strong sense of unity within the group
- Mentored athletes for personal growth, emphasizing teamwork and sportsmanship both on and off the court
- Worked closely with athletes one-on-one to help improve game-related skills
- Contributed to winning seasons by working closely with head coach on devising game strategies and adjusting them as necessary throughout each match or competition
- Coordinated travel arrangements for away games, ensuring timely transportation and comfortable accommodations for all team members
- Facilitated strong relationships among players, coaches, parents, and school administration to foster a positive athletic environment
- Developed athletes skills with targeted drills and training exercises tailored to individual needs
Shift Leader
Orchard Pointe Assisted Living
09.2019 - 10.2021
- Demonstrated patience while addressing memory-loss related challenges and physical impairments among residents
- Collaborated with healthcare professionals to deliver comprehensive support based on individual needs
- Maintained a safe, clean, and orderly dining area for an enjoyable guest experience
- Provided attentive service during high-volume periods without sacrificing attention to detail
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently
- Stayed up to date with daily menu changes, constantly identifying potential hazards, and staying knowledgeable of the menus ingredients
- Built trust, fostered relationships, and ensured that residents received the care and support they needed
Lead Busser
Great Eagle Golf Club
10.2018 - 12.2019
- Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment
- Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities
- Trained new staff in bussing and cleaning procedures
- Contributed to positive guest experiences through friendly interactions while serving water refills or assisting with inquiries about menu items
- Upheld cleanliness standards consistently through regular wipe-downs of tabletops, chairs, booths while also monitoring general tidiness around the floor area
Education
Education in Progress - Forensic Science
Arizona State University
Tempe, AZ07-2027
High School Diploma -
Willow Canyon High School
Surprise, AZ05-2020
Skills
- Workforce training and staff development
- Highly adaptable to new environments, standards, and policies
- Policy enforcement
- Excels in fast paced environments
- Receptive to constructive criticism
- Workplace safety
- Problem and decision making capabilities
- Team-oriented mindset
- Time management
Timeline
Barista
Starbucks, Barista
10.2021 - Current
Varsity Assistant Coach
Dysart Unified School District
05.2020 - 02.2024
Shift Leader
Orchard Pointe Assisted Living
09.2019 - 10.2021
Lead Busser
Great Eagle Golf Club
10.2018 - 12.2019
Education in Progress - Forensic Science
Arizona State University
High School Diploma -
Willow Canyon High School
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