Ryan Marino
Scottsdale
Summary
Dynamic food service professional with extensive experience at Mister A's Restaurant, excelling in upselling techniques and wine pairing recommendations. Proven ability to manage multiple tables while ensuring order accuracy and enhancing guest experiences. Recognized for maintaining a professional appearance and adhering to food handling safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Waiter
Mister A's Restaurant
San Diego
09.2021 - 01.2022
- Informed guests about chef's specials, upsold food items that needed to be 86'd, including appetizers (cold or hot items), along with specialty main course menu dishes.
- Entered guest orders into the POS accurately. Fire food items in a timely manner.
- Manage multiple tables simultaneously to ensure timely and accurate steps of service.
- Continuously recommend wine pairings and cocktails throughout meals to help enhance the guest experience.
Food Waiter
STK
San Diego
07.2018 - 03.2020
- Operated POS terminals to input orders, split bills and calculate totals.
- Conducted pre-shift meetings with waitstaff team members prior to beginning each shift.
- Recommended appropriate wine pairings for various steak cuts.
- Upsold Lobster tails and steak butter varieties provided to elevate guest dining experience.
Food Runner
Ruth Chris Steakhouse
Del Mar
06.2016 - 01.2018
- Ensured all dishes were served at the correct temperature and presentation.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Follow Chef's orders throughout shift
- Followed proper sanitation guidelines when handling food products.
Education
Some College (No Degree) - Business
San Diego Mesa College
San Diego, CASkills
- Point of sale operation
- Food handling safety
- Menu knowledge
- Wine pairing recommendations
- Upselling techniques
- Order accuracy
- Time management
- Conflict resolution
- Professional appearance
- Menu design
Certification
- NMLS License (AZ)
- Food handlers License
Accomplishments
- Consistently highest with PPA
- Won several contest relating to food sells, gift certificates, etc.
References
- Ryan Thorsen - Mister A's - owner (619) 239-1377
- Rafael Del Aguia - STK - AGM-waiter (858) 699-4999
- William Galarza - STK -exec chef - (407)433-5965
Timeline
Food Waiter
Mister A's Restaurant
09.2021 - 01.2022
Food Waiter
STK
07.2018 - 03.2020
Food Runner
Ruth Chris Steakhouse
06.2016 - 01.2018
Some College (No Degree) - Business
San Diego Mesa College
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