Ryan Mulay
Tucson
Summary
Passionate individual with a versatile background in hospitality and healthcare. Looking to pursue strong relationships and provide quality care to patients in the realm of Physical Therapy. Known for strong patient interaction and customer service skills, contributing to high levels of satisfaction and efficiency in the workplace. Outgoing student pursuing part-time employment throughout full-time semesters of schooling.
Overview
2
2
years of professional experience
Work History
Server
Plated Projects
Flagstaff
07.2024 - Current
- Provided quality service to guests in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved guest complaints promptly to promote customer satisfaction.
- Engage in conversation with groups of individuals.
- Developed strategies to improve customer service processes.
- Provided excellent customer service by anticipating customer needs.
- Resolved customer service issues by providing effective solutions on the fly.
PT Technician
HOPCo
Flagstaff
02.2024 - Current
- Operated and maintained equipment to ensure smooth workflow.
- Work one-on-one with patients, for hours at a time.
- Supported training of new technicians on standard practices.
- Provide clear and formal conversation and instruction to patients
- Educated patients on injury prevention and home care strategies.
- Provide alternative methods or modifications to exercise in regard to safety and or effectiveness.
- Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.
- Utilized problem-solving skills to identify potential solutions for challenging cases.
Education
Bachelor of Science - Exercise Physiology
Northern Arizona University
Flagstaff, AZSkills
- Patient care
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Patience
Languages
Spanish
Limited
Dutch
Professional
Timeline
Server
Plated Projects
07.2024 - Current
PT Technician
HOPCo
02.2024 - Current
Bachelor of Science - Exercise Physiology
Northern Arizona University
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