Ryan Naha
Phoenix
Summary
Detail-oriented and driven professional with a solid foundation in warehouse operations, eager to leverage time management and organizational skills across diverse environments. Committed to continuous learning and growth while actively contributing to company success through effective problem-solving and leadership. Proven ability to streamline processes, reduce costs, and enhance operational efficiency by utilizing independent decision-making skills and sound judgment. Prepared to embrace entry-level opportunities that foster personal development and organizational advancement.
Overview
11
11
years of professional experience
Work History
Returns Clerk/Certified Trainer
Nellis Auction House
01.2023 - Current
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Operated electric pallet jack, forklift and manlift.
- Unloaded, inspected, and stored damaged and returned products.
- Documented returned product details in Cargo inventory tracking system.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Cross-trained and backed up other customer service managers.
- Created and maintained detailed database to develop promotional sales.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Inventory Processor
Nellis Auction House
05.2022 - 10.2022
- Participated in physical inventory counts to keep information accurate and current.
- Complied with policies and proper procedures to meet occupational safety and health standards.
- Inspected incoming materials for damage.
- Analyzed production records and compared data to physical store inventory for accuracy or irregularities.
- Verified pricing and computed product totals to complete detailed invoices.
- Entered information into system to update status reports.
- Prepared inventory for shipment by attaching tags and labels.
- Used hand scanners and iPhones to input item information into the proper computer programs.
- Tapped and wrapped items so no parts will be lost.
- Completed quality assurance testing on goods and products.
- Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
- Scanned barcodes and processed merchandise by moving to proper areas.
Inventory Processor
Amazon
10.2020 - 02.2022
- Performed scheduled inventory counts and supply audits.
- Coordinated inventory, stocking and ordering.
- Participated in physical inventory counts to keep information accurate and current.
- Inspected incoming materials for damage.
- Utilized advanced packaging solutions to prevent damage to client property.
- Analyzed production records and compared data to physical store inventory for accuracy or irregularities.
- Verified inventory and production goals, identifying discrepancies and communicating delays as necessary.
- Entered information into system to update status reports.
- Insured items were falsely input to the systems
- Assisted the Social Distancing Team During COVID
Hole Watch
SPX Cooling Technologies Inc.
02.2017 - 05.2017
- Handled oxygen and gas monitors and mercury vapor analyzer.
- Coordinated phases of construction projects from inception to completion.
- Inspected sites before and after construction projects.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Measured, marked or recorded openings or distances to construction layout areas.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Controlled traffic passing near, in or around work zones.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Operated equipment with strong focus on safety and ground communication.
- Gained independent working skills and guided and mentored less experienced team members.
In Home Caregiver
Quality Home Care Providers
10.2014 - 02.2016
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Improved patient outlook and daily living through compassionate care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recognized emergencies and notified paramedics and family members.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Education
High School Diploma -
Hopi High School
Keams Canyon, AZ05.2008
Skills
- Merchandising expertise
- Item tagging
- Package preparation
- Quality Assurance
- Data evaluation
- People skills
- Able to lift 50 pounds
- Hand and power tools
- Inventory stocking
- Organizational skills
- PPE use
- Multitasking
- Reliable & trustworthy
- Troubleshooting
- Communication
- Research expertise
- Palletjack skills
- Active listening
- Problem resolution
- Training
- Returns logging
- Merchandise verifications
- Paperwork processing
- Barcode scanning
- Defect tracking
- Workplace safety
- Quality control
- Product inspection
- Warehouse operations
- Refunds processing
- Order and refund processing
- Product knowledge
- Calm and professional under pressure
- Effective communication
- Staff education and training
- Teamwork skills
- Attention to detail
- Employee coaching
Timeline
Returns Clerk/Certified Trainer
Nellis Auction House
01.2023 - Current
Inventory Processor
Nellis Auction House
05.2022 - 10.2022
Inventory Processor
Amazon
10.2020 - 02.2022
Hole Watch
SPX Cooling Technologies Inc.
02.2017 - 05.2017
In Home Caregiver
Quality Home Care Providers
10.2014 - 02.2016
High School Diploma -
Hopi High School