Summary
Overview
Work History
Skills
Timeline
Generic

Ryan Pecket

Buckeye

Summary

Knowledgeable Desired Position with solid background in debt management and client advisory. Successfully guided numerous clients through financial recovery by developing tailored debt repayment plans. Demonstrated analytical skills and effective communication to ensure client satisfaction and financial stability.

Overview

11
11
years of professional experience

Work History

Debt Consultant

Alleviate
10.2022 - Current
  • Mentored new hires in the intricacies of debt consultation, instilling confidence in their ability to deliver exceptional service to clients.
  • Improved clients'' financial situations through comprehensive debt analysis and customized action plans.
  • Coordinated with external partners, such as credit bureaus and legal professionals, to provide comprehensive support in addressing clients'' financial challenges.
  • Increased client retention rates by conducting regular follow-ups, ensuring continued progress towards their financial goals after initial consultations concluded.
  • Interviewed clients by telephone or in-person to gather financial information.

Sales Banker

Wells Fargo
06.2016 - 08.2020
  • Utilized expert knowledge of banking products and services to effectively educate clients on available options.
  • Implemented effective time management strategies to maximize productivity during peak sales periods.
  • Participated in ongoing professional development programs to stay current on industry trends and maintain a competitive edge in the market.
  • Assisted with branch marketing initiatives, helping to raise awareness of our products and services within the local community.
  • Met and exceeded monthly sales targets by consistently identifying cross-selling opportunities within existing client portfolios.

Sales Associate

Victory Nissan
04.2014 - 06.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Collaborated with team members to achieve monthly sales targets.

Skills

  • Debt settlement
  • Debt recovery
  • Negotiation techniques
  • Debt negotiation
  • Client assessment
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Relationship building
  • Self motivation
  • Professional demeanor

Timeline

Debt Consultant

Alleviate
10.2022 - Current

Sales Banker

Wells Fargo
06.2016 - 08.2020

Sales Associate

Victory Nissan
04.2014 - 06.2016
Ryan Pecket