Ryker Gillespie
Casa Grande
Summary
Detail-oriented terminal operator specializing in process control management and safety compliance. Demonstrated success in monitoring operations and improving efficiency at cement terminals. Strong communication skills facilitate effective collaboration with team members and stakeholders.
Overview
6
6
years of professional experience
Work History
Terminal Operator
CalPortland
Casa Grande
11.2020 - Current
- Monitor product movement to and from storage tanks, coordinating activities with other workers to ensure efficient operation of the cement terminal
- Operate railcar mover to spot and unload bottom dump and pressure differential railcars in a safe manner
- Load and unload bulk trucks and railcars using a semi-automated loading system; operate a computer billing system
- Perform and assist other Terminal Operators in all required tasks at the terminal (loading, unloading, troubleshooting, repairs, installations, equipment preventative maintenance, housekeeping, maintaining accurate records, etc.)..
- Operate all mobile equipment: forklift, boom/scissor lift, track loader, front loader, sweeper, etc.
- Operated weighing devices to ensure accurate measurement of shipments at the terminal
- Record operating data such as products/quantities transferred, gauge readings and operating times
- Performed daily checks on tickets received and shipped to ensure compliance and accuracy.
- Follow all CalPortland and WorkSafe safety rules and procedures
- Communicate in a professional and effective manner with co-workers, customers, and anyone else while performing the job
Customer Solutions Specialist
Premier Auto Center
Casa Grande
06.2020 - 11.2020
- Managed customer inquiries through phone, email, and in-person communications to ensure timely assistance.
- Resolved customer complaints swiftly to maintain a positive service experience.
- Delivered product information to enhance customer understanding and satisfaction.
- Collaborated with sales team to devise strategies enhancing customer engagement.
Education
Associate of Applied Science - Recording Engineer
Central Arizona College
Coolidge03-2026
Skills
- Safety compliance
- Emergency procedures
- System monitoring
- Process management
- Data tracking
- Technical support
- Team supervision
- Communication collaboration
- Audio editing
Timeline
Terminal Operator
CalPortland
11.2020 - Current
Customer Solutions Specialist
Premier Auto Center
06.2020 - 11.2020
Associate of Applied Science - Recording Engineer
Central Arizona College