Dynamic Assistant Store Manager with a focus on client communication and employee training. Experienced in resolving conflicts and developing sales strategies that drive revenue growth and enhance customer relationships.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Sunglass Hut
Chandler
05.2024 - Current
Provided training to new staff on store policies and procedures.
Assisted in daily store operations and customer service tasks.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Managed client communications to finalize sales agreements.
Conducted product demonstrations to showcase features and benefits.
Resolved customer inquiries promptly to maintain positive relationships.
Prepared detailed proposals based on client needs and preferences.
Collaborated with team members to create effective sales strategies and campaigns.
Provided product knowledge training to staff for improved customer service skills.
Education
High School Diploma -
Chandler High School
Chandler, AZ
05-2024
Buisness Management
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ
Skills
Customer service
Sales strategies
Client communication
Conflict resolution
Relationship management
Teachable
Time management
Proposal preparation
Employee training
Performance evaluation
Negotiation
Adaptability
Upselling and cross selling
Goal oriented
Building rapport
Timeline
Assistant Store Manager
Sunglass Hut
05.2024 - Current
High School Diploma -
Chandler High School
Buisness Management
Maricopa Community Colleges, Chandler-Gilbert Community College