Rza Samedzade
Baku,Azerbaijan
Summary
Accomplished professional with expertise in diplomatic communication, customer relationship management systems, and regulatory standards. Demonstrated proficiency in team leadership, product knowledge, and training and development. Adept at conflict resolution, inventory control, and complex resource management. Committed to leveraging skills in physical resource management to drive organisational success.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
Work History
Manager
Airport "Ay qonsu"
Baku, Azerbaijan
03.2024 - 10.2025
- Fostered a positive work environment with regular team-building activities.
- Facilitated staff training, resulting in better customer service.
- Delivered high-quality products to increase customer satisfaction.
- Supervised project timelines for timely completion.
Manager
Meduza seafood#sushi restaurant
Baku, Azerbaijan
06.2018 - 08.2019
- Created digital file classification system for company-wide use.
- Drafted procedural statements and guidelines for company-wide use.
- Created classification systems to manage archives.
- Represented organisations at seminars, conferences and business events.
Manager
Sumakh "beat group"
Baku, Azerbaijan
04.2011 - 07.2018
- Liaised with suppliers to ensure timely deliveries.
- Boosted department efficiency by streamlining operational processes.
- Cultivated strong relationships with clients to secure repeat business.
- Streamlined communication channels, enhanced internal information flow.
Manager
Opera lounge "beat group"
Baku, Azerbaijan
01.2011 - 01.2018
- Supervised project timelines for timely completion.
- Streamlined communication channels, enhanced internal information flow.
- Led performance reviews, identified areas for improvement.
- Enforced safety regulations to reduce workplace accidents.
Manager
150 bar#grill "beat group"
Baku, Azerbaijan
01.2011 - 01.2018
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Monitored health and safety measures for guaranteed compliance.
- Designed and implemented training to further develop staff based on business goals.
- Organised financial and operational data to help with yearly budgeting and planning.
Head waiter
Russia(restaurant)
Baku, Azerbaijan
09.2002 - 06.2010
- Worked closely with chef to provide tasty options for guests with food allergies or intolerances.
- Pleasantly greeted guests and offered to take drink orders while assisting with menu familiarisation.
- Monitored inventory levels and reported low-stock items to support availability.
- Followed checklists for shift start and end to help with smooth transitions.
- Minimised send-backs, communicating directly with back-of-house staff to facilitate correct orders.
Head waiter
Giocondo Club
02.1998 - 08.2000
- Coordinated linen, silverware, glassware requirements maintaining aesthetic appeal of the restaurant.
- Promoted special events at the restaurant resulting in increased bookings.
- Increased customer satisfaction by delivering prompt, courteous service.
- Provided discreet, unobtrusive service during private functions ensuring client privacy.
Waiter
Picadilly Steak House
Baku, Azerbaijan
11.1995 - 08.1997
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Managed timing standards in food deliveries to minimise delays.
- Attended to customer's needs proactively for first-class waiting service.
Waiter
Churrasco steak House
Baku, Azerbaijan
03.1994 - 09.1995
- Assisted in food preparation, resulting in timely service delivery.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Education
Maliyyə-İqtisad Kolleci
Baku 09.1995 - 07.2000
Saint Petersburg College of Tourism and Entreprene
Saint Petersburg, RussiaSkills
- Diplomatic communication
- Customer relationship management systems
- Knowledge of regulatory standards
- Team Leadership
- Product knowledge
- Training and Development
- Conflict Resolution
- Inventory control
- Complex resource management
- Physical resource management
Languages
English
Upper intermediate (B2)
Russian
Proficient (C2)
Azerbaijan
Proficient (C2)
Timeline
Manager
Airport "Ay qonsu"
03.2024 - 10.2025
Manager
Meduza seafood#sushi restaurant
06.2018 - 08.2019
Manager
Sumakh "beat group"
04.2011 - 07.2018
Manager
Opera lounge "beat group"
01.2011 - 01.2018
Manager
150 bar#grill "beat group"
01.2011 - 01.2018
Head waiter
Russia(restaurant)
09.2002 - 06.2010
Head waiter
Giocondo Club
02.1998 - 08.2000
Waiter
Picadilly Steak House
11.1995 - 08.1997
Maliyyə-İqtisad Kolleci
09.1995 - 07.2000
Waiter
Churrasco steak House
03.1994 - 09.1995
Saint Petersburg College of Tourism and Entreprene
Similar Profiles
Gwendolyn AnglinGwendolyn Anglin
Roadie at AirportRoadie at Airport
Chantal DomercantChantal Domercant
Housekeeping Cleaner at AirportHousekeeping Cleaner at Airport
Dondrevis HightowerDondrevis Hightower
Pizza Maker at AirportPizza Maker at Airport
Kamala ZeynalovaKamala Zeynalova
Chat Support Service at Teleperformance UKChat Support Service at Teleperformance UK
Huseyn RustamliHuseyn Rustamli
TMR (Trade Marketing Representive at JTI ( Japan Tobacco International )TMR (Trade Marketing Representive at JTI ( Japan Tobacco International )