Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
19
19
years of professional experience
Work History
Parent Teacher Association
The International School Of Azerbaijan
02.2023 - Current
Advocated for student needs during budget negotiations with administration, ensuring adequate funding for essential resources and programs.
Managed annual budget effectively for optimal allocation of resources towards programs and initiatives.
Developed comprehensive fundraising strategies to support school projects and extracurricular activities.
Created engaging newsletters that kept the school community informed about upcoming events and important announcements.
Established partnerships with local businesses to secure sponsorships for fundraising events or donations of materials needed by the school community.
Cultivated a sense of unity within the school community by coordinating social events for students, parents, and staff members.
Spearheaded volunteer recruitment efforts to ensure adequate staffing for school events and activities.
Franchisee Owner
Supercuts
10.2017 - 11.2022
Established strong relationships with local media outlets for increased coverage on promotional events and announcements, resulting in greater public awareness of the franchise''s presence within the community.
Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
Expanded market reach through strategic partnerships with local businesses, resulting in mutually beneficial collaborations that drove increased sales volume for both parties involved.
Revamped employee training program to incorporate new techniques for better skill development, leading to improved overall performance and a lower staff turnover rate.
Fostered a positive work environment by addressing employee concerns promptly and effectively resolving conflicts as they arose.
Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network.
Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Improved team productivity by introducing innovative project management tools and techniques.
Banking Operations Specialist
UniBank
07.2005 - 11.2008
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Implemented cost-saving measures, effectively reducing operational expenses without compromising service quality.
Monitored cash flow within the branch to ensure adequate liquidity levels were maintained at all times.
Contributed to business growth through active involvement in product development processes.
Assisted customers with account set-up and maintenance, ensuring accurate and up-to-date records at all times.
Improved risk management with diligent monitoring of financial transactions for potential fraud or suspicious activity.
Developed comprehensive reports on operations performance, providing valuable insights for decision-making processes.
Led efforts in maintaining compliance with federal regulations and internal policies through regular reviews and updates.
Facilitated clear communication between departments to resolve issues promptly and foster team collaboration.
Mentored junior team members in mastering job responsibilities while modeling exceptional professionalism at all times.
Executed wire transfers, stop payments and account transfers.
Education
GED -
Duotech Academy
Washington, DC, USA
07.2022
MBA - International Economic Relations
Azerbaijan State Economic University
Baku, Azerbaijan
05.2005
Bachelor of Arts - International Relations And Affairs
Baku State University
Baku
06.2003
Bachelor of Arts - International Relations And Affairs
American Intercontinental University
Baku, Azerbaijan
08.2000
High School Diploma -
Notting Hill Gate College
London, UK
06.1999
Skills
Effective Leadership
Meeting facilitation
Teamwork and Collaboration
Time Management
Adaptable and Flexible
Operations Management
Technology proficiency
Business Development
Performance Analysis
Accomplishments
Collaborated with team of franchisees in the development of 360 customer service experience lean approach, which influenced the team productivity hence increase in sales.
Achieved collaboration with local charity organizations through effectively helping sides to build relationship, which led in supporting and providing funds for autistic kids education.
Led and Supervised team of 25 staff members, by building great work relationship which led in trust, loyalty and staff retention.
Languages
Azerbaijani, Russian
Native language
English
Proficient
C2
Hobbies
Volunteering in charity work with different groups and organizations.
On spare time, I like to cook, paint and do variety of sports.
Timeline
Parent Teacher Association
The International School Of Azerbaijan
02.2023 - Current
Franchisee Owner
Supercuts
10.2017 - 11.2022
Banking Operations Specialist
UniBank
07.2005 - 11.2008
GED -
Duotech Academy
MBA - International Economic Relations
Azerbaijan State Economic University
Bachelor of Arts - International Relations And Affairs
Baku State University
Bachelor of Arts - International Relations And Affairs
American Intercontinental University
High School Diploma -
Notting Hill Gate College
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