Sabina Jafarova
Baku
Summary
Dynamic accounts receivable with proven success at Baku Boulevard Hotel Company, adept at resolving discrepancies and enhancing customer satisfaction. Skilled in Microsoft Office and effective communication, I thrive under pressure and consistently deliver accurate financial records and improved client relations.
Overview
5
5
years of professional experience
Work History
Accounts Receivable
Baku Boulevard Hotel Company
Baku
01.2025 - Current
- Maintained accurate records of accounts receivable transactions.
- Researched and resolved discrepancies related to accounts receivable.
- Managed accounts receivable processes for payments from clients.
- Managed accounts receivable functions including billing, collections, customer inquiries.
- Reconciled bank statements monthly against accounts receivable records.
- Created spreadsheets to track customer accounts receivable payments.
Accounts Receivable Clerk
Baku Boulevard Hotel Company
Baku
02.2024 - 01.2025
- Worked closely with internal teams to resolve customer billing and payment issues.
- Enhanced customer satisfaction through prompt and courteous handling of all inquiries and complaints.
- Generate and send invoices to customers in a timely manner.
- Provide general administrative support, including filing of the documents, and processing of archive documents into the system.
- Issuing e-invoices.
Account Receivable Intern
Baku Boulevard Hotel Company
Baku
08.2023 - 02.2024
- Preparation of pro forma invoices for inquiries from the Sales and Reservation Department.
- Issuing e-invoices into the tax system.
- Fulfilling the tasks given by the manager in the office.
Junior Social Media Coordinator
Ferrum Capital / Otomall
Baku
08.2021 - 01.2022
- Answering messages to the company's social media accounts
- Use data to analyze what's working, what's not, and reinforce or refocus key messages accordingly
- Finding new post ideas
- Editing and sharing posts
- Transferring leads from social media to CRM
- Shortly participated at Research and Development section
Telemarketing Intern
Ferrum Capital / Otomall
Baku
07.2021 - 08.2021
- Answering customer calls to the office
- Providing necessary information to customers
Mobility Maker Volunteer
UEFA EURO 2020
Baku
05.2021 - 07.2021
- The mobility makers team supporting the spectator client group and providing a range of services
- Provide information to people about both directions and information
Volunteer
Selis IB Club
Baku
09.2020 - 10.2020
- Adding needed information of customer to system
- Collecting information from families who get support from non government organizations
- My duty was in Call center
Education
Bachelor - World Economy
UNEC-Azerbaijan State University of Economics
Baku, Azerbaijan03.2025
Skills
- Slack
- Trello
- Canva
- Notion
- Microsoft Office Tools
- Google Docs
- Google Sheets
- Google Drive
- Communication Skills
- Leadership
- Responsibility
- Teamwork
- Team Building
- Management
- Motivation
- Decision Making
Accomplishments
- University Entrance Exam Score: 602.4 out of 700
- Got 5 Official Coursera Certificates
Languages
- Azerbaijani, Mother Tongue
- Turkish, Bilingual
- English, C1, studying in English
- Russian, A2
Timeline
Accounts Receivable
Baku Boulevard Hotel Company
01.2025 - Current
Accounts Receivable Clerk
Baku Boulevard Hotel Company
02.2024 - 01.2025
Account Receivable Intern
Baku Boulevard Hotel Company
08.2023 - 02.2024
Junior Social Media Coordinator
Ferrum Capital / Otomall
08.2021 - 01.2022
Telemarketing Intern
Ferrum Capital / Otomall
07.2021 - 08.2021
Mobility Maker Volunteer
UEFA EURO 2020
05.2021 - 07.2021
Volunteer
Selis IB Club
09.2020 - 10.2020
Bachelor - World Economy
UNEC-Azerbaijan State University of Economics
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