Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sabina Karimova

Sabina Karimova

Baku

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

6
6
years of professional experience

Work History

Specialist of Dispute Operations Division

AZERICARD LLC, Operation Department
Baku
2022.10 - Current
  • Proactively track, manage, and resolve customer disputes, inquiries, and collections issues, collaborating with internal teams as needed to reach solutions

Specialist Of Contact Center

AZERICARD LLC
Baku
2019.09 - 2022.09
  • Specialist Of Contact Center unit Information Center Division Business Development Department

Sale Assistant,Team Leader

MINISO
Baku
2018.07 - 2019.09

Education

BBA - Bachelor Of Economics I Business Administration

Azerbaijan University
Baku
2014-09

Skills

  • Self Motivation
  • Attention to Detail
  • Supply Management
  • Customer Relations
  • Critical Thinking
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Decision-Making
  • Problem-Solving
  • Multitasking

Languages

Azeri
First Language
English
Intermediate (B1)
B1
Russian
Intermediate (B1)
B1

Timeline

Specialist of Dispute Operations Division

AZERICARD LLC, Operation Department
2022.10 - Current

Specialist Of Contact Center

AZERICARD LLC
2019.09 - 2022.09

Sale Assistant,Team Leader

MINISO
2018.07 - 2019.09

BBA - Bachelor Of Economics I Business Administration

Azerbaijan University
Sabina Karimova