Sabina Naghiyeva

I have good experience in Amadeus and Galileo systems. Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions.

• Enhanced customer satisfaction by efficiently processing airline reservations and ticket purchases.
• Ensured timely follow-up with clients regarding changes in itineraries or flight status updates, keeping them informed throughout their journey.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.

• Analyzed usage data to identify trends and insights into customer behavior, informing future marketing campaigns and product development initiatives.
• Evaluated and recommended improvements for various internal processes, resulting in more streamlined workflows and enhanced operational efficiency.
• Served as a trusted advisor to senior leadership on matters pertaining to mobile services strategy, contributing valuable insights that drove informed decisionmaking.
• Managed mobile device inventory, ensuring accurate tracking and timely replacement of devices as needed.
• Delivered exceptional customer support during crucial incidents or outages, restoring service promptly while minimizing downtime impacts on clients operations.

• Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.