Sabina Najafova
Baku,BA
Summary
The author of two research papers and several articles on history, who decided to practice this knowledge in real life with the goal of presenting Azerbaijan to tourists from the best side. Active user of Outlook, Excel Word, Teams, Powerpoint. I am fluent in English, and my Russian is at level C2
Overview
2
2
years of professional experience
Work History
Specialist
AZERBAIJAN TOURISM BOARD, DESTINATION DEVELOPMENT AND TOURISM PRODUCT DEPARMENT
BAKU
05.2024 - Current
- Mixed work, both at the office and in information centers. Replacement of Information Center employees in case of illness or vacation.
- Preparation of work schedules for employees of all three Info Points.
- Creating materials required for information center workers interacting with tourists, such as FAG, a list of museums, including opening hours, entrance pricing, etc.
- Training of interns.
- Participation in other projects, such as COP29 mobile information centers, hotel inspections, writing experiences, working on chat GPT and hop on hop off city tour materials, etc.
TOURISM INFORMATION SPECIALIST
AZERBAIJAN TOURISM BOARD, TOURIST SERVICE DEPARTMENT
BAKU
06.2023 - 05.2024
- Personalized recommendations for places and activities based on guests' tastes, while also providing thorough information on transportation, attractions, museums and reserves, restaurants, souvenir shops, and exchange offices.
- Help plan a route to explore the city
- Providing touristic pamphlets and maps to improve the visitor experience and emphasize significant sites.sites. Suggesting useful websites to buy tickets for events and inter-city transportation.
History Teacher
"IDRAK" Lyceum
Sumgayit
11.2022 - 02.2024
- Created interactive activities and assessments to assess student learning of history topics.
- Maintained accurate records of student performance in order to evaluate progress throughout the semester.
GUIDE
"YANAR DAG" STATE HISTORICAL, CULTURAL AND NATURAL RESERVE
BAKU
12.2022 - 06.2023
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Collected and analyzed feedback from guests to continually improve tour quality and guest experience.
- Developed and updated tour scripts to include historical facts, anecdotes, and relevant information.
- Monitored guest behavior within the museum premises according to safety regulations.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Education
Master of Arts - Museum Studies And Archival Science
Azerbaijan State University of Culture And Arts
Baku06-2024
Bachelor of Arts - History
Baku State University
Baku 06-2022
Skills
- Research processes
- Effective multitasking
- Flexibility
- Foreign language
- Teamwork
- Problem Solving
Timeline
Specialist
AZERBAIJAN TOURISM BOARD, DESTINATION DEVELOPMENT AND TOURISM PRODUCT DEPARMENT
05.2024 - Current
TOURISM INFORMATION SPECIALIST
AZERBAIJAN TOURISM BOARD, TOURIST SERVICE DEPARTMENT
06.2023 - 05.2024
GUIDE
"YANAR DAG" STATE HISTORICAL, CULTURAL AND NATURAL RESERVE
12.2022 - 06.2023
History Teacher
"IDRAK" Lyceum
11.2022 - 02.2024
Master of Arts - Museum Studies And Archival Science
Azerbaijan State University of Culture And Arts
Bachelor of Arts - History
Baku State University
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