Sabine Simonton
Mesa
Summary
Results-driven specialist with extensive experience in the cosmetic industry, excelling in leadership, planning, and problem-solving. Proven track record of building strong customer relationships and introducing new products effectively. Recognized for exceptional attention to detail and a strong work ethic, contributing to overall business success.
Overview
19
19
years of professional experience
Work History
Cosmetic Prestige Specialist
Macys Department Store
Mesa
08.2023 - 03.2025
- Delivered exceptional customer service by assisting with cosmetic selections and education.
- Processed transactions accurately through point-of-sale systems to enhance operational efficiency.
- Promptly resolved customer complaints to improve overall shopping experience.
- Conducted demonstrations on makeup application techniques for client education.
- Collaborated with team members to foster an inviting store atmosphere.
- Gathered customer feedback through follow-up communications after purchases.
- Responded professionally to inquiries regarding product details and promotions.
- Analyzed customer needs to recommend suitable products or services.
Cosmetic Brand Ambassador
Beauty Barrage
Newport Beach
05.2022 - 08.2023
- Developed strategies to enhance customer service, sales performance, and client retention.
- Created sales plans and tracked performance against established goals.
- Researched cosmetics brands to identify products that suit specific looks or styles.
- Collaborated with team members to brainstorm creative ideas for upcoming projects.
- Maintained accurate records of all contacts made during sales calls or visits.
- Monitored participant progress and delivered individualized support as needed.
- Provided constructive feedback and positive reinforcement to motivate trainees.
- Resolved participant issues promptly during training sessions.
Area Artistry Trainer
Smashbox Cosmetics
Culver City
01.2006 - 09.2018
- Facilitated workshops to enhance team skills and knowledge retention.
- Collaborated with management to align training initiatives with organizational goals.
- Delivered presentations on best practices and industry standards.
- Mentored junior trainers, improving teaching techniques and effectiveness.
- Evaluated training effectiveness through participant feedback and assessments.
- Updated training content regularly to reflect industry changes and trends.
- Trained newly hired talent to fill key positions and maximize productivity.
Education
High School Diploma -
Jefferson High School
Portland, OR08-1982
Skills
- Client retention strategies
- Customer education and training
- Product demonstration and presentation
- Effective communication skills
- Problem solving techniques
- Performance tracking and analysis
- Sales performance evaluation
Timeline
Cosmetic Prestige Specialist
Macys Department Store
08.2023 - 03.2025
Cosmetic Brand Ambassador
Beauty Barrage
05.2022 - 08.2023
Area Artistry Trainer
Smashbox Cosmetics
01.2006 - 09.2018
High School Diploma -
Jefferson High School
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