Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Sabiyya Lavery

Sabiyya Lavery

Baku,Azerbaijan

Summary

Goal-oriented personal trainer and nutrition coach successful at managing equipment, maintaining facilities and athlete growth. Passionate about team administration and operations support for efficient training and gameplay. Enthusiastic Nutrition Coach highly effective at imparting successful strategies for sports, education, team collaborating and personal achievement. Entry-level Fitness Coach trained in exercise, training and team development techniques for building performance-oriented athletes. Demonstrated strengths in solving team issues with innovative approach. Recent graduate with passion for sports coaching, seeking to gain practical coaching experience. Offers enthusiasm and positivity to inspire students to consistently improve and achieve goals. Ready to apply training and adaptable approach to motivate students. Goal-oriented Fitness Advisor delivers guidance on foods to be consumed for good health. Creates nutritional plans for clients of all ages, including children, expecting mothers and older individuals. Committed to driving client satisfaction and maintaining client relationships through professionalism.

Overview

19
19
years of professional experience
1
1
Certification

Work history

Nutrition coach

Self employed
Baku, Azerbaijan
12.2021 - 09.2023
  • Evaluated individual knowledge, skills and strengths and assigned team positions.
  • Mentored youth, encouraging development of strong work ethic by being positive role model and practicing skills regularly.

Marketing - media consultant

Azersun Holding
Baku, Azerbaijan
06.2012 - 09.2015
  • Collaborated with marketing team to create innovative strategies for optimised campaign results.
  • Organised and served as spokesperson at PR activations to promote company image.
  • Partnered with community groups to plan, execute and manage service projects, enhancing public profile.
  • Monitored social media and press coverage for quality and messaging.
  • Networked continuously to grow contacts and increase brand awareness and reputation.
  • Coached client representatives on how to handle media enquiries and press interviews.
  • Undertook research for and presented new business proposals to potential customers.
  • Wrote and edited in-house articles, case studies and annual reports.
  • Established strong social media presence to increase brand exposure.
  • Attended and contributed to meetings to devise programme activities and projects.

Translator

Integris LLC
Baku, Azerbaijan
02.2010 - 05.2011
  • Successfully translated over [Number] projects, completing ahead of agreed deadlines.
  • Delivered real-time interpretation services for business clients with faultless accuracy.
  • Quality checked uploaded client files, implemented amendments and provided linguistic feedback.
  • Used excellent interpersonal skills to build trust with clients requiring last minute translation services.
  • Localised texts, considering cultural identity and country-specific idioms for relevant markets.
  • Reviewed website translations for SEO optimisation, improving Google rankings on specific keywords.
  • Replicated flow, style and overall meaning of original texts whilst taking into account cultural differences.
  • Proofread and edited final translations to ensure optimal quality and adherence to company standards.
  • Researched subject-specific phraseology to determine optimal translation.
  • Delivered high-quality translation and interpretation services from [Language] to [Language], supporting clients across multiple industries.
  • Provided verbal summaries of non-English documents for immediate use.

Customer Service Representative

Azersun Holding
Baku, Azerbaijan
05.2011 - 06.2012
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Handled phone, email and social media enquiries with consistent customer service across multiple channels.
  • Maintained compliant documentation on [Software] for reliable company records.
  • Managed [Number]+ daily calls, taking orders and escalated cancellations.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Built customer rapport by providing friendly, genuine service, increasing customer retention by [Number]%.
  • Processed inbound customer calls, providing information on service or product upgrades
  • Maintained excellent working relations with numerous external clients, providing timely quotes and shipping information.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Adhered strictly to policies and procedures for continued company compliance.

Real estate registrar

State Real Estate Registry company
Baku, Azerbaijan
04.2006 - 12.2009
  • Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
  • Verified completion of legal formalities prior to closing dates.
  • Registered documentation on the real estate properties on the state database

Freelance journalist

Newspapers, State radiostation
Baku, Azerbaijan
05.2004 - 04.2006
  • Pursued and independently developed stories covering broad range of topics.
  • Produced stories for traditional and digital platforms, maximising visibility.
  • Adhered to Journalism Code of Ethics as well as organisational guidelines.
  • Covered breaking news and special interest events.
  • Evaluated and followed up on news leads and tips, developing key story ideas.
  • Produced well-written and accurate stories to deadlines.
  • Travelled to events, carrying out on-the-ground reporting.

Education

Journalism - Journalism

Baku State University
Baku, Baku City
09/1999 - 05/2004

Skills

  • Documentation development
  • Project scheduling
  • Data management
  • Fitness equipment expertise
  • Group leadership
  • Mentoring and coaching
  • [Type] Sport Instructor
  • Strength coaching
  • Training exercises
  • Personable and friendly
  • Behaviour standards
  • Safety understanding
  • Interpersonal skills
  • Non-discriminatory practices
  • Familiar with [Skill]
  • Performance improvements
  • Exercise management
  • Motivational leadership style
  • Building relationships
  • Weight training
  • Self-motivated
  • Media relations
  • Nutrition expert
  • Human anatomy knowledge

Languages

English
Fluent
Russian
Fluent
Turkish
Fluent

Certification

  • CPT - Certified Personal Trainer certified by NASM
  • Nutrition coach, Precision Nutrition - Level 1

Timeline

Nutrition coach

Self employed
12.2021 - 09.2023

Marketing - media consultant

Azersun Holding
06.2012 - 09.2015

Customer Service Representative

Azersun Holding
05.2011 - 06.2012

Translator

Integris LLC
02.2010 - 05.2011

Real estate registrar

State Real Estate Registry company
04.2006 - 12.2009

Freelance journalist

Newspapers, State radiostation
05.2004 - 04.2006

Journalism - Journalism

Baku State University
09/1999 - 05/2004

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Sabiyya Lavery