Sabrina Sobor
Baku
Summary
Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Procurement (tender) Technical Support Specialist
SMARTAP MMC
Baku
10.2023 - Current
- Work on the first and second line of technical support for users, processing requests from users by phone, chat, by mail, followed by the establishment of tickets in the Jira Service Management (Document all information about the ticket in accordance with standard operating procedures);
- Developed a thorough understanding of customer needs in order to provide effective problem resolution services.
- Manual testing of site functionality; Interaction with QA, UX / UI and developers on the way to solving user issues and problems.
- Participation in the formation of the knowledge base.
Assistant Project Manager
Istanbul Expo Center
Istanbul, Turkey
12.2021 - 03.2023
- To help implement project goals
- Establishing, developing relation with local and foreign partner institutions, including experts, and implementing joint cooperation projects
- Assign duties to staff to implement project goals, as needed
- Managing local and international events , as well as organisation of meetings.
Office Manager
VTB bank Azerbaijan
Baku
02.2021 - 05.2021
- Supervising and monitoring the work of administrative staff
- Ensuring that health and safety policies are up to date
- Filling in the application received from the customer
- Printing, maintenance, and other services.Train and lead student employees and lower graded staff, as and when required
- Preparing,sending and receiving letters
- Ordering stationery and IT equipment
- Organize the provision of the office with stationery, consumables and other inventory items necessary for the operation of the office
- Organizes their acceptance, accounting, storage and issuance.
Education
Master of Political Economy - Political Economy
Istanbul University
Istanbul,Turkey01.2023
Bachelor of Economics - World Economy
Azerbaijan State University of Economics
Baku, Azerbaijan06.2020
Digital Marketing
Geek Brains Academy
AzerbaijanSkills
- Communication
- Analytical Thinking
- Problem solving
- Time management
- Customer oriented
- Administration Attentive
- Teamwork Creating and keeping deadlines
- COMPUTER SKILLS
- Ms Office Microsoft POWER POINT
- Google Drive Excel
- Yandex Metrica
- Corel Draw, Adobe Photoshop (Studying)
- Figma (Studying)
Have been teaching English for children since 20102023 Deep knowledge of the language and teaching skills allow to effectively adapt the program to the needs of each student, ensuring good results and confidence in using English in daily life
Certification
IELTS English language test (03/2020 - 03/2022)
Certificate of proficiency in Turkish (05/2021)
F+U Academy of Languages in Berlin (08/2019)
F+U Academy of Languages in Heidelberg (08/2022)-(08/2023)
GeekBrains Academy - Analytics Scorecard (07/2023)
Languages
Azerbaijan
First Language
English
Upper Intermediate (B2)
B2
German
Intermediate (B1)
B1
Russian
Proficient (C2)
C2
Turkish
Proficient (C2)
C2
Timeline
Procurement (tender) Technical Support Specialist
SMARTAP MMC
10.2023 - Current
Assistant Project Manager
Istanbul Expo Center
12.2021 - 03.2023
Office Manager
VTB bank Azerbaijan
02.2021 - 05.2021
Master of Political Economy - Political Economy
Istanbul University
Bachelor of Economics - World Economy
Azerbaijan State University of Economics
Digital Marketing
Geek Brains Academy
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