Sachia Cloran
Maricopa
Summary
Experienced with managing front desk operations and assisting guests efficiently. Utilizes excellent communication and organizational skills to maintain welcoming environment. Strong understanding of administrative procedures and guest service protocols, ensuring smooth and effective front desk management.
Overview
3
3
years of professional experience
Work History
Barback Volunteer
Rock N Rodeo
06.2023 - 09.2024
- Restocked ice, condiments, and other bar essentials
- Assisted with inventory management and stocking of bar supplies
- Maintained a clean, organized bar area and back room
- Enhanced customer experience by engaging with patrons in a personable manner
- Assisted bartenders in taking orders, managing money and transactions, and providing supplies when needed
- Cleaned tables and bar, collected glassware, took out trash, and performed the opening and closing procedures
- Maintained stable conditions during busy business hours
Front Desk Receptionist Volunteer
Banner Health Medical Center
09.2024 - 01.2025
- Greeted and assisted visitors, ensuring a welcoming and professional atmosphere
- Managed multi-line phone systems, directing calls efficiently to appropriate departments
- Processed incoming mail and packages, distributing them to relevant personnel promptly
- Maintained accurate records of visitor logs and appointment schedules
- Provided exceptional customer service while assisting walk-in clients with their needs or concerns
- Developed strong rapport with clients through consistent friendly interactions at the reception area
- Assisted visitors in locating and reaching patient rooms for visitation
- Assisted patients in registration and locating area of treatment
DJ Volunteer
Rock N Rodeo
09.2022 - 09.2024
- Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand
- Improved event atmosphere by curating tailored playlists for a diverse range of clients
- Monitored crowd reactions; adjusting setlists accordingly for an engaging experience tailored towards audience preferences
- Received positive feedback from clients
- Invited audience song requests and played them accordingly
- Managed technical equipment, ensuring seamless operation during events while troubleshooting issues promptly
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue
Cashier Team Lead
Rock N Rodeo
06.2023 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Assisted customers by answering questions and fulfilling requests.
- Developed strong relationships with repeat customers through friendly service interactions.
- Operated POS cash register and equipment to collect cash and card payments.
Education
High School Diploma -
Heritage Academy Maricopa
05-2025
Associate of Arts -
Maricopa Community Colleges - Rio Salado Community College
05-2025
Associate of General Studies -
Maricopa Community Colleges - Rio Salado Community College
05-2025
Phlebotomy Certificate -
Central Arizona College
Coolidge, AZ05-2025
Skills
- Customer Service
- Identification Verification
- Safety and security procedures
- Guest accommodations
- Conflict and issue documentation and resolving
- Scheduling Appointments
- Time management
- Point-of-sale operation
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Professional Working
Timeline
Front Desk Receptionist Volunteer
Banner Health Medical Center
09.2024 - 01.2025
Barback Volunteer
Rock N Rodeo
06.2023 - 09.2024
Cashier Team Lead
Rock N Rodeo
06.2023 - Current
DJ Volunteer
Rock N Rodeo
09.2022 - 09.2024
High School Diploma -
Heritage Academy Maricopa
Associate of Arts -
Maricopa Community Colleges - Rio Salado Community College
Associate of General Studies -
Maricopa Community Colleges - Rio Salado Community College
Phlebotomy Certificate -
Central Arizona College
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