Self-motivated and quality-driven professional with a proven history of delivering measurable process improvements and ensuring safe and reliable work execution. Adept at creating a positive work environment, providing training and motivating to provide outstanding customer service, and building relationships with staff. Diligent and personable customer service representative. Excellent communication skills combined with problem-solving skills useful to serving customers and clients. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers and clients happy and smiling while resolving their issues in the shortest time possible. Accomplished leader and team player exhibiting outstanding leadership, communication, and time management skills, aimed to produce quality results in a dynamic growth-focused company.