Sadie Vasquez
Phoenix
Summary
Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in diagnostic testing and recordkeeping. Reliable and dedicated to providing superior customer service.
Qualified Front Office Coordinator with thirteen years of experience in the medical field. Offering knowledge of EMS systems. Fast-learning and passionate worker with an eye for detail and problem solving.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Arizona Retina And Vitreous Consultants
02.2024 - Current
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Reduced overhead costs with effective inventory management of office supplies and equipment maintenance.
- Safeguarded company information by maintaining strict confidentiality in all matters related to client accounts and internal operations.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
Manufacturing Associate
W.L. Gore
07.2023 - 01.2024
- Made sure that products were produced on time and are of good quality.
- Assembled products to meet production requirements and daily established quotas.
- Utilized hand tools and machinery to safely complete assembly processes.
- Collaborated with team members to meet production deadlines.
- Inspected finished products for quality and adherence to customer specifications.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
Leasing Professional
Bella Vie Real Estate
02.2023 - 07.2023
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Sterilization Technician, Medical Assistant
Northern Arizona Eye Associates
01.2022 - 09.2022
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment.
Office Coordinator
Mountain Heart Cardiology
08.2016 - 12.2019
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in and check-out.
- Confirmed appointments, communicated with patients and updated patients records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls, scheduled appointments.
- Prior authorizations
- Contacted insurance companies to obtain prior authorization for medical procedures.
- Referral coordinator, Managed planning, scheduling and coordination of outpatient procedures.
- Referral submission during prior authorization issuance.
- Insurance eligibility.
- Verified insurance and communicated coverage to staff and patients.
- Collected co payments, fees and deductibles.
- Managed multiple tasks and met time-sensitive deadlines.
- Educated patients about surgeries and provided treatment plan documentation.
- Coordinated preop for our surgery patients.
- Provided medical clearances, and diagnostic testing for FMC and other surgery centers.
Front Office Coordinator
Northern Arizona Radiology
10.2011 - 07.2016
- Coordinated patient, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Requested medical records from outside providers and facility.
- Uploaded physician progress notes, and diagnostic images into patient electronic medical chart.
- Scheduled Mammograms, X-RAY, CT, MRI's and Nuclear stress testing.
- Requested prior diagnostic testing from other facility's.
- Answered high volume of phone calls.
- Prior authorizations
Front Office Receptionist
Flagstaff Pediatric Care
01.2009 - 01.2011
- Charting, faxing and filing documents.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Completed patient referrals to other medical specialists.
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Coconino High School
Flagstaff, AZ05.2004
Skills
- EMR Systems
- Patient Management
- Medical Terminology
- Equipment and Instrument Sterilization
- Ophthalmology Testing, Refractions
- Medical History Obtainment
- Post-Op Care
- Preliminary Testing
- Minor Surgery Assistance
- Tool Sterilizing
- Prepare Surgical Trays
- Steam Autoclaves Operation
Timeline
Administrative Assistant
Arizona Retina And Vitreous Consultants
02.2024 - Current
Manufacturing Associate
W.L. Gore
07.2023 - 01.2024
Leasing Professional
Bella Vie Real Estate
02.2023 - 07.2023
Sterilization Technician, Medical Assistant
Northern Arizona Eye Associates
01.2022 - 09.2022
Office Coordinator
Mountain Heart Cardiology
08.2016 - 12.2019
Front Office Coordinator
Northern Arizona Radiology
10.2011 - 07.2016
Front Office Receptionist
Flagstaff Pediatric Care
01.2009 - 01.2011
Coconino High School
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