Saira Catro
Glendale
Summary
Detail-oriented receptionist with strong skills in communication and organization. Proficient in managing appointment scheduling and training new staff to ensure high-quality patient care.
Overview
7
7
years of professional experience
Work History
Receptionist
Sunny View Medical Center
Phoenix
05.2025 - Current
- Collected balance past dues and time of appt
- Trained new employees and ensure they were set for success
- Assisted patients with inquiries regarding services and insurance coverage options.
- Overviewed doctors schedule to ensure nothing was overbooked or scheduled with wrong pcp
- clean and disinfect areas where needed
- handling paper work and verifying info
- Managed patient check-in and appointment scheduling at a busy medical center.
- Answered multi-line phone system and directed calls to appropriate departments.
Receptionist
Courtyard by Marriott
Scottsdale
10.2022 - 05.2025
- Managed the cash drawer and ensured it was at the correct amount when arriving and leaving my shift
- Ran up any towels or anything customers needed
- Stocked our market area
- Would set and prepare rooms for groups or teams
- Prepped towels for patients in the hotel and pool
- Worked bartending when short staffed
Inbound Stower
Amazon
Phoenix
03.2019 - 09.2022
- stowed and prepped orders
- had to meet a quota by the end of day
- ensured my area was cleaned
- would stand for long periods of time
- scanned items and packaged
Education
High School Diploma -
Ironwood
Phoenix, AZ05-2018
Skills
- Patient check-in
- Appointment scheduling
- Multi-line phone management
- Customer service
- Training new employees
- Time management
References
References available upon request.
Timeline
Receptionist
Sunny View Medical Center
05.2025 - Current
Receptionist
Courtyard by Marriott
10.2022 - 05.2025
Inbound Stower
Amazon
03.2019 - 09.2022
High School Diploma -
Ironwood