Sajaira Reyes
Glendale,AZ
Summary
Client-focused professional with experience across healthcare, social services, and retail environments. Proven ability to deliver high-quality customer service, process transactions accurately, and maintain strict confidentiality in fast-paced settings. Strong communicator with a solid track record of using digital systems, resolving client issues efficiently, and adapting quickly to new tools and procedures. Dependable, detail-oriented, and committed to creating positive client experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Service Specialist
County of San Diego Health & Human Services Agency
Oceanside, CA
10.2023 - 09.2025
- Assessed client needs and resolved complex service requests professionally
- Processed applications and documentation with accuracy and policy compliance
- Maintained strict confidentiality and safeguarded sensitive client information
- Explained rules, procedures, and requirements clearly to clients
- Managed high volumes of calls and client interactions effectively
- Maintained heavy caseload of approximately 6 cases by utilizing effective time management and organizational skills.
Pharmacy Technician
CVS Health
Oceanside, CA
02.2022 - 03.2024
- Delivered high-quality client service while resolving inquiries in fast-paced environments
- Processed transactions accurately with strong attention to detail and compliance
- Maintained confidentiality and followed regulatory and operational policies
- Navigated digital systems to resolve client and operational issues efficiently
- Managed competing priorities while ensuring a positive client experience
- Processed prescriptions accurately, verifying dosage and medication interactions.
Retail Associate
Albertsons
09.2021 - 03.2022
- Provided professional customer service in a high-volume environment
- Processed cash and POS transactions accurately and balanced registers
- Managed inventory and ensured operational standards were met
- Resolved customer inquiries and supported special requests
- Supported team operations during peak and high-demand periods
Store Clerk/Cashier
7-Eleven
05.2021 - 08.2021
- Provided high-quality customer service in a fast-paced environment
- Processed cash, POS, and financial service transactions accurately
- Balanced registers and maintained transaction security
- Verified documentation, identified discrepancies, and reported variances
- Supported daily operations and team members as needed
Education
High School Diploma -
Central Union High School
El Centro, CA06-2020
No Degree - Animal Science
Imperial Valley College
Imperial, CANo Degree - Human Biology
Mira Costa College
OceansideSkills
- Customer Service Excellence
- Clear Written & Verbal Communication
- Confidentiality & Ethical Handling of Sensitive Information
- Attention to Detail & Accuracy
- Problem-Solving & Issue Resolution
- Adaptability & Willingness to Learn
- Digital Systems & Technology Proficiency
- Time Management & Multitasking
- Team Collaboration
- Client Needs Assessment
Certification
- Pharmacy Technician License
- California Food Handler Card (Food Safety Certified)
- Certification of Completion – Human Services Specialist Training
Languages
Spanish
Native or Bilingual
Timeline
Human Service Specialist
County of San Diego Health & Human Services Agency
10.2023 - 09.2025
Pharmacy Technician
CVS Health
02.2022 - 03.2024
Retail Associate
Albertsons
09.2021 - 03.2022
Store Clerk/Cashier
7-Eleven
05.2021 - 08.2021
High School Diploma -
Central Union High School
No Degree - Animal Science
Imperial Valley College
No Degree - Human Biology
Mira Costa College
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.