Salina Marquez
Goodyear,AZ
Overview
10
10
years of professional experience
Work History
CPS Eligibility Specialist
Department of Family Protective Services
06.2024 - 03.2025
- Accurately evaluate and process application documents to determine eligibility.
- Negotiate, and clearly communicate benefits with adoptive parents to finalize contracts.
- Track, update, begin, and/or end Medicaid eligibility.
- Conducted extensive research on available resources to connect clients with appropriate community services and support networks.
- Locate and/or order birth certificates, social security cards, and court documentation.
Sales Associate
Dallas Cowboys Pro Shop
02.2024 - 03.2025
- Handled cash transactions while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Receive and process daily shipments while tracking and updating inventory.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Complete custom orders received online, in person, or over the phone.
- Assisted in training new staff members on company policies, product information, and sales techniques.
Billing Clerk
Duncan and Son Lines
02.2018 - 06.2021
- Prepare, distribute, and track daily invoices.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Monitored and researched outstanding invoices and performed collections duties.
- Maintain billing phone, email, and mail communications with timely responses.
- Expedited payment collection by consistently following up on overdue accounts and sending payment reminders.
Accounts Receivable Analyst
Swift Transportation
04.2015 - 10.2017
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Collaborate with other departments to resolve issues impacting payment collection or distribution.
- Contacted internal and external customers to obtain documentation to support invoices and claims.
Education
High School Diploma -
Agua Fria High School
Avondale, AZ05-2010
Skills
Data entry
Effective communication
Microsoft office
Telephone etiquette
Customer service
Critical thinking
Time management
Conflict management
Document management
Interpersonal
Analytical
Organization
Timeline
CPS Eligibility Specialist
Department of Family Protective Services
06.2024 - 03.2025
Sales Associate
Dallas Cowboys Pro Shop
02.2024 - 03.2025
Billing Clerk
Duncan and Son Lines
02.2018 - 06.2021
Accounts Receivable Analyst
Swift Transportation
04.2015 - 10.2017
High School Diploma -
Agua Fria High School
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