Results-driven Director with extensive experience in operational oversight and strategic planning. Expertise in developing and executing business strategies, managing financial performance, and analyzing market trends. Skilled in optimizing team performance and cultivating stakeholder relationships to drive growth. Committed to delivering innovative solutions that align with organizational goals.
Overview
9
9
years of professional experience
Work History
Director
Childtime Learning Center
Tucson
08.2025 - 12.2025
Managed daily operations of early childhood education programs.
Supervised staff to ensure compliance with state regulations.
Collaborated with families to support children's development needs.
Implemented training programs for staff professional growth.
Maintained a safe and welcoming environment for children and families.
Recruited, trained, supervised, evaluated and mentored staff members.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Collaborated with senior leadership to set long-term objectives for the company.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Partnered with staff to create professional development plans to support personal and business growth.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Director
Childtime Learning Center
Tucson
04.2019 - 01.2025
Coordinated communication between parents, staff, and administration effectively.
Organized professional development workshops to improve staff skills and knowledge.
Managed enrollment processes and maintained accurate student records efficiently.
Evaluated classroom environments to promote a safe and nurturing atmosphere.
Established standards of excellence for customer service delivery throughout the organization.
Managed scheduling and appointment coordination for office staff and clients.
Maintained office supplies inventory, ordering materials as needed.
Organized files and documentation for easy retrieval and storage.
Supported team members with administrative tasks to enhance workflow efficiency.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Maintained an organized filing system of paper documents and electronic files.
Performed data entry tasks into various computer systems accurately and efficiently.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Safety Captain/ team lead
Childtime Learning Center
Tucson
09.2017 - 04.2019
Monitored safety protocols for children and staff during daily activities.
Conducted regular safety drills to ensure preparedness and compliance.
Trained staff on emergency procedures and first aid techniques.
Inspected playground equipment for hazards and reported maintenance needs.
Collaborated with parents to address safety concerns and promote awareness.
Responded to incidents calmly, documenting events for review and improvement.
Regularly reviewed accident reports to identify trends or areas needing improvement.
Collaborated with management to ensure that all health and safety policies are being followed correctly.
Conducted safety inspections of the workplace and identified potential hazards.
Provided safety training to new employees on proper use of equipment, hazard recognition, and emergency protocols.
Preschool Teacher
Childtime Learning Center
Tucson
02.2017 - 09.2017
Designed engaging lesson plans for diverse preschool age groups.
Facilitated daily activities to promote social and emotional development.
Implemented classroom management techniques to maintain a positive learning environment.
Collaborated with parents to discuss children's progress and address concerns.
Prepared educational materials and resources for classroom use.
Conducted assessments to evaluate children's developmental milestones.
Maintained a clean, safe, and organized classroom environment for students.
Taught children foundational skills in colors, shapes and letters.
Established positive relationships with parents and guardians by regularly communicating student progress.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Assisted in providing a safe and secure environment for children.
Preschool Paraprofessional
Vail Inclusive Preschool
Tucson
08.2016 - 05.2017
Supported teachers in daily classroom activities and lesson implementation.
Assisted with student assessments and documented individual progress.
Engaged children in play-based learning activities to enhance social skills.
Collaborated with staff to create inclusive classroom environments for all students.
Prepared classroom materials and organized supplies for various lessons.
Supported lead teacher with daily classroom activities.