Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Figueroa

Surprise

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Experienced in being an analyst for law enforcement on the federal side working graveyard. Responsible, punctual and productive professional when working with little to no supervision. Very detail oriented and eager to learn.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

The Performance Center For Men
12.2022 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Records keeping
  • Making sure patient's files and confidentiality are secure with passwords
  • Boosted team productivity by managing communication and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

DHS Law Enforcement Analyst

US Advisors
06.2024 - 06.2025
  • Analyzed criminal records to identify root causes of problems and recommend corrective actions.
  • Generated standard and custom reports to provide insights into performance.
  • Analyzed criminal records to ensure accuracy and consistency across reporting systems.
  • Collaborated with different law enforcement agencies to identify and resolve data discrepancies.
  • Researched and determined scope and complexity of issues.
  • Established strong relationships with law enforcement, fostering collaboration towards shared goals of improving overall data quality.

Volunteer Board Member

Vineyard Little League
01.2018 - 08.2023
  • Enhanced board effectiveness by implementing innovative strategies and best practices.
  • Championed risk management initiatives, resulting in a more resilient organization.
  • Keep inventory logs and data logs for money
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
  • Assisted with development of organizational budgets and resource allocation plans.

Moderate-Severe Instructional Aide

Etiwanda School District
10.2019 - 12.2022
  • Aided teachers in designing and implementing lesson plans to enhance student learning outcomes.
  • Supported the development of students'' critical thinking skills by facilitating group activities and discussions.
  • Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
  • Maintained accurate records of student performance data, aiding teachers in making informed instructional decisions.
  • Participated in professional development opportunities to stay current on best practices in education and improve instructional techniques.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Volunteer PTA-Memberships & Clerical

Caryn Elementary
09.2017 - 08.2021
  • Improved office efficiency by streamlining filing systems and organizing document storage.
  • Enhanced communication within the team by maintaining accurate calendars and scheduling meetings as needed.
  • Maintaining member's information confidential
  • Reduced errors in data entry tasks by implementing a thorough proofreading process before submitting documents.
  • Assisted with financial management, tracking expenses and creating budget reports for department heads.
  • Contributed to the successful completion of projects by coordinating team efforts and ensuring deadlines were met.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Waitress

Outback Steakhouse
09.2014 - 09.2015
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Assistant Manager

Nordstrom
10.2009 - 08.2012
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Problem solving
  • Keep customer's information safe
  • Keep data for inventory to see what we need to reorder
  • Entering data for gains and losses financially for the day, week, month
  • Work closely with loss prevention to keep data on losses
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

High School Diploma -

Arcadia High School
Arcadia, CA
06.2006

Skills

  • Appointment Scheduling
  • Data Entry
  • Office Administration
  • Filing
  • Spreadsheet Management
  • Scheduling
  • Clerical Support
  • Documentation and Recordkeeping
  • Data organization
  • Attention to detail
  • Spreadsheet development
  • Customer Service
  • Accounting Support
  • Dedicated Team Player
  • Billing
  • Microsoft Excel
  • Microsoft Word
  • Practice Fusion
  • Adobe

Timeline

DHS Law Enforcement Analyst

US Advisors
06.2024 - 06.2025

Administrative Assistant

The Performance Center For Men
12.2022 - Current

Moderate-Severe Instructional Aide

Etiwanda School District
10.2019 - 12.2022

Volunteer Board Member

Vineyard Little League
01.2018 - 08.2023

Volunteer PTA-Memberships & Clerical

Caryn Elementary
09.2017 - 08.2021

Waitress

Outback Steakhouse
09.2014 - 09.2015

Assistant Manager

Nordstrom
10.2009 - 08.2012

High School Diploma -

Arcadia High School

Similar Profiles

CREATE PROFILE
Samantha Figueroa