Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Hernandez

Tucson

Summary

Adaptable and Positive, with a proven track record at Walmart for enhancing customer satisfaction with delivery processes. Graduated from a 3-year Bible School of Ministry in FLorida. Excelled in team collaboration at Event Force, demonstrating adaptability and a strong work ethic. Skilled in customer service and maintaining high sanitation standards, showcasing a balance of hard and soft skills to drive success.

Overview

4
4
years of professional experience

Work History

Online Orderfilling and Delivery

Walmart
11.2020 - 12.2021
  • Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
  • Enhanced customer satisfaction by providing ontime and accurately dispensing orders
  • acknowledging and greeting customers with a smile
  • Answer customer questions

Team Member

Event Force
01.2022 - 05.2023
  • Traveled to different cities to work for different events that Event Force would be contracted to provide for
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted with inventory counts and stocking of merchandise.

Kids Club Attender and HouseKeeper

Gainesville Health And Fitness
09.2022 - 07.2023
  • Used music and movement to create a fun and controlled environment for children
  • Promoted safe and inclusive environment for the kids club
  • Developed relationships with parents based on trust and respect
  • Communicated positively with children and guardians.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
  • Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained a safe workout environment by adhering to industry standards for equipment use and facility cleanliness.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

House Cleaner

Yadira's House Cleaning
09.2023 - 12.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, ceramic, and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Polished fixtures to achieve professional shine and appearance.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Secretary to Shop Owner

Motile Auto Repair
11.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Advertised business with social media
  • Organization of receipts and created invoices

Education

Bachelor of Science - Psychology

University of Arizona
Tucson, AZ
05-2027

Minor - Spanish

University of Arizona
Tucson, AZ
05-2027

High School Diploma -

Sunnyside High School
Tucson, AZ
05-2020

Skills

  • Customer service
  • Youth mentoring
  • Teamwork and collaboration
  • Hardworking
  • Relationship building
  • Adaptability to change

Timeline

Secretary to Shop Owner

Motile Auto Repair
11.2023 - Current

House Cleaner

Yadira's House Cleaning
09.2023 - 12.2023

Kids Club Attender and HouseKeeper

Gainesville Health And Fitness
09.2022 - 07.2023

Team Member

Event Force
01.2022 - 05.2023

Online Orderfilling and Delivery

Walmart
11.2020 - 12.2021

Bachelor of Science - Psychology

University of Arizona

Minor - Spanish

University of Arizona

High School Diploma -

Sunnyside High School

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Samantha Hernandez