Samantha LaQuey
Sierra Vista
Summary
Focused professional, knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation of supply and inventory control.
Overview
18
18
years of professional experience
Work History
Assistant Project Manager
J.P. Industries
02.2019 - Current
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking and inventory control.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Verified timekeeping records and handled any discrepancies with employees.
- Provided procurement of equipment, supplies and services, tracking of movement and change to support safe and secure operations and procedures.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Mentored and guided more than 60 staff members to enhance performance and exceed customer expectations in over 285 work sites weekly.
- Maintained and coordinated tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Monitored and was held accountable for equipment inspection and maintenance regulations.
Custodial Contractor/Crew Leader
J.P. Industries
04.2016 - Current
- Coordinated with building managers to assess ongoing needs and implemented preventive maintenance and cleaning schedules.
- Followed contractual agreements and procedures.
- Maintained hygienic and custodial supply for over 200 work sites.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Identified and initiated repair needs and major maintenance concerns, and relayed issues to management.
- Adheres to company policies, regulations, and procedures.
Server/Crew Trainer
Chili's Bar And Grill - Brinker International
06.2006 - 05.2011
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Maintained current knowledge of all team position requirements.
- Established and maintained quality control standards.
Education
Cochise College
Sierra Vista, AZMassage Therapy
Florida College of Natural Health
Bradenton, FL06.2005
High School Diploma -
Buena High School
Sierra Vista, AZ05.2002
Skills
- Schedule Coordination
- Supply Inventory and Control
- Timelines and Milestones
- Employee Timesheet Processing
- Subcontractor Management
- Procedural Updates
- Technical Planning
- Work Site Preparation
- Contractual Obligations
- Team Leadership/Support
- Complex Problem Solving
- Microsoft Word, Outlook, and Excel
Timeline
Assistant Project Manager
J.P. Industries
02.2019 - Current
Custodial Contractor/Crew Leader
J.P. Industries
04.2016 - Current
Server/Crew Trainer
Chili's Bar And Grill - Brinker International
06.2006 - 05.2011
Cochise College
Massage Therapy
Florida College of Natural Health
High School Diploma -
Buena High School
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