Samantha Molina
Florence
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Rucker Restaurant Holdings Llc.
05.2025 - 08.2025
- Maintained a clean, organized, and stocked establishment.
- Promoted a positive and welcoming environment by greeting customers warmly upon arrival and ensuring orders are accurate.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly with professionalism and empathy.
- Utilized POS system to process orders, redeem coupons and accurately handle payment transactions.
Warehouse Worker
Swire Coca-Cola
09.2022 - 06.2024
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals by reducing order processing time with meticulous attention to order picking and packaging, constant punctuality, reliability,and adherence to established performance standards.
- Operated various types of warehouse machinery such as; pallet jacks, forklifts, and tyguard. While adhering to all relevant guidelines and protocols.
- Achieved near-perfect inventory accuracy, participating in semi-annual audits to verify stock levels.
- Assisted in receiving, stocking, and distribution of merchandise, while maintaining a clean orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
- Safely and securely load items to prevent damage during transportation.
Shift Manager
Rucker Restaurant Holdings Llc.
06.2022 - 09.2022
- Conducted inventory counts, ensuring accurate stock levels were maintained at all times.
- Collaborated with team members to reduce customers wait time and to maintain smooth operations during peaking hours.
- Verified quantity and description of materials received by checking merchandise against packing list.
Prep Cook
Mer Rouge Specialty Market
02.2022 - 04.2022
- Prepared ingredients by chopping, dicing, and marinating to ensure timely meal assembly.
- Maintained cleanliness and organization of food prep areas, ensuring all safety and health regulations are in compliance.
- Assisted in inventory management by tracking ingredient usage and notifying supervisors or shortage.
Server
Farm Supply Center
12.2021 - 04.2022
- Managed order intake and food delivery, ensuring timely service during peak hours.
- Implemented effective communication with kitchen staff for streamline operation.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Shift Manager
Rucker Restaurant Holdings Llc.
09.2018 - 12.2020
- Demonstrated versatility by cross training in various positions throughout the store.
- Reconciled cash drawer at the beginning and end of each shift, accounting for errors and resolving discrepancies.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Florence High School
Florence, AZSkills
- Meticulous eye for detail
- Critical thinking
- Adaptability
- Problem Solver
- Reliable and punctual
- Fast learner
Timeline
Customer Service Representative
Rucker Restaurant Holdings Llc.
05.2025 - 08.2025
Warehouse Worker
Swire Coca-Cola
09.2022 - 06.2024
Shift Manager
Rucker Restaurant Holdings Llc.
06.2022 - 09.2022
Prep Cook
Mer Rouge Specialty Market
02.2022 - 04.2022
Server
Farm Supply Center
12.2021 - 04.2022
Shift Manager
Rucker Restaurant Holdings Llc.
09.2018 - 12.2020
High School Diploma -
Florence High School