Samantha Schubert

Phoenix,AZ

Summary

I’m an adaptable, goal-driven professional at Uncle Biff’s California Killer Cookies, where I’ve earned the trust of both coworkers and leadership through consistent reliability and strong communication. This trust has led to three promotions, each reflecting my commitment to growth and high performance. I take pride in using creative problem-solving and clear, effective communication to drive positive outcomes. I’ve also led efforts to enhance employee engagement in customer service, helping to strengthen both team dynamics and the customer experience. I'm now looking forward to the next chapter where I can continue to grow, contribute, and take on new challenges.

Overview

years of professional experience

Work History

Product Preparation & Customer Engagement Associat

Uncle Biff's California Killer Cookies

05.2024 - Current

Developed and implemented strategies to increase customer satisfaction and engagement.
Developed strong and personal connections with clients and co-workers to ensure a safe and welcoming environment.
Created an inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by providing excellent in-store experiences.
Became a relied-upon asset to my team through hard work and exceeding set goals.

Volunteer

St Mary's Food Bank

04.2021 - Current

Assisted with special events and programs.
Prepared, organized, and hand-delivered food boxes to ones in need
Maintained clean, neat, and operational facilities to serve program needs.

Education

High School Diploma -

Xavier College Preparatory

Phoenix

05-2026

Skills

Innovative problem solving
Collaborative project coordination
Punctual and trustworthy

Effective verbal communication
Public and media relations

Interests

Engineering- Over summer (2025) i attended an EPICS (engineering projects in community service) enrichment program I chose this not only to engage my interest in engineering, but to use my enthusiam for enginnering to establish and improve the community "This valuable experience deepened my understanding of engineering by introducing me to the fundamental tools and principles, sparking a greater passion in me for persuing engineering

Timeline