Summary
Overview
Work History
Education
Skills
Serving
Timeline
Generic

Samantha Westerling

Waddell

Summary

Through my long term position at Margos Pet Spa I feel I have mastered many skills as a dog groomer, but more importantly I feel I have learned the importance of loyalty and consistency, as well as how to work in a high stress environment while maintaining a positive attitude and strong relationships with the people around me, as well as the customers I interact with on a daily basis. In a fast paced, high stress work environment it is very important to maintain a positive attitude and attention to self care outside of the workplace as well as during the work day, and I believe that in my time at Margos Pet Spa I have mastered those abilities and bring them into all other areas of life as well.

Overview

4
4
years of professional experience

Work History

Dog Groomer

Margos Pet Spa
01.2020 - 2025
  • Developed skills in handling animals safely and calmly during grooming sessions.
  • Observed experienced groomers to understand best practices and techniques.
  • Engaged with clients to provide updates on pet grooming status and needs.
  • Assisted in scheduling appointments and managing client inquiries effectively.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.

Host/Server

State 48 Brewery
04.2018 - 08.2019
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Assisted in training new hosts, promoting team efficiency and service standards.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Dog Groomer

Kimbur Pet Wash
01.2016 - 01.2017
  • Maintained cleanliness of grooming area and equipment to ensure safety standards.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.

Education

High School Diploma -

Shadow Ridge High School
Surprise, AZ
05.2018

Skills

  • Patience and empathy
  • Relationship building
  • Customer service
  • Loyalty and dedication

Serving

Through serving in CCVs kids ministry I feel that I have mastered my ability to connect with people and meet them where they are. I am extremely passionate about engaging with  people and getting to know them on a deeper level, while also connecting with them in ways that make sense to them. This is something I believe is especially important when working with children because in order to get through to them and impact them you have to learn to connect in ways they understand. Being able to help guide and be a part of encouraging someone’s walk with Jesus Is the most rewarding thing, and through serving I have gotten to experience that in such an amazing way.

Timeline

Dog Groomer

Margos Pet Spa
01.2020 - 2025

Host/Server

State 48 Brewery
04.2018 - 08.2019

Dog Groomer

Kimbur Pet Wash
01.2016 - 01.2017

High School Diploma -

Shadow Ridge High School
Samantha Westerling