SAMIR MAMMADOV
Baku,Azerbaijan
Summary
IT Business Analyst with solid experience in fintech and payment systems, working closely with developers to translate business requirements into effective technical solutions. Hands-on experience with SQL for data analysis and validation, and with APIs for understanding, testing, and supporting system integrations. Actively involved in system testing, validation, and issue resolution to ensure reliable and high-quality delivery. Strong in process analysis, data interpretation, and stakeholder collaboration, supporting continuous system enhancements aligned with business objectives.
Overview
5
5
years of professional experience
Work History
IT Business Analyst
PayriffLLC
Baku
09.2025 - Current
- Assisted in testing software applications to ensure alignment with requirements.
- Supported project managers in coordinating timelines and deliverables for initiatives.
- Performed gap analysis between business needs and system capabilities in order to recommend appropriate changes or upgrades in existing systems or processes.
- Developed training materials and conducted trainings for end users in order to ensure proper usage of newly implemented systems, products, services within organization.
- Assisted Quality Assurance team in developing test plans and test cases before releasing a product into production environment.
IT and Merchant Support Specialist
Payriff CJSC
Baku
11.2021 - Current
- Assistance of New Merchants in onboarding process.
- Assisting the development team of Merchants in integration process with payment gateway APIs
- Providing an online and offline training to Merchants on how to use dashboard effectively.
- Assisting the payment gateway's tech team to handle technical issues reported by Merchants.
- Offering suggestions for system improvements, new features, or enhancements based on merchant feedback and observed pain points.
B2B Sales Specialist
Payriff CJSC
Baku
11.2021 - 11.2022
- Actively prospecting for new business clients through various channels, including cold calling, email campaigns, networking, and referrals.
- Conducting product demos and presentations to showcase the features, functionalities, and benefits of the payment gateway for B2B clients.
- Cultivating and nurturing relationships with existing B2B clients, ensuring high satisfaction levels, and seeking opportunities for upselling or cross-selling additional services.
- Providing assistance to new B2B Clients in Onboarding Process
- Providing training or informational sessions to B2B clients about the payment gateway, its functionalities, and updates to ensure they maximize its benefits.
Sales manager assistant
Agro-West DC LLC
Baku
10.2021 - 11.2021
- Generating sales reports, collecting and analyzing sales data, and preparing presentations or summaries for the Sales Manager to evaluate performance.
- Handling administrative duties such as managing correspondence, organizing documents, filing, and handling office-related tasks to support the sales team's efficiency.
- Assisting in processing sales orders, tracking orders, coordinating with the logistics and warehouse departments, and ensuring timely and accurate order fulfillment.
- Calculation of KPI achievements and sales bonus for sales team.
Marketing specialist
Agro-West DC LLC
Baku
06.2021 - 10.2021
- Conducting market research to identify trends, analyze consumer behavior, and gather insights to inform marketing strategies and decisions.
- Planning and executing marketing campaigns to drive product awareness, increase customer engagement, and support sales initiatives.
- Tracking marketing performance metrics, analyzing campaign success, and preparing regular reports to evaluate the effectiveness of marketing efforts.
- Conducting research on competitors to identify strengths, weaknesses, and market positioning to inform marketing strategies.
Freelance Translator
Elbit Systems
Baku
09.2020 - 11.2020
- Actively used languages: English, Russian and Azerbaijani
Freelance Translator
Aeronautics Defence Systems
Baku
04.2021
- Actively used languages: English, Russian and Azerbaijani
Volunteer
Baku 2015 European Games Committee
Baku
06.2015
- Access control in media working room Baku, Azerbaijan
Education
Master of Science -
La Sapienza Universita di Roma
Rome04.2020
Bachelor of Science - Marketing
Azerbaijan State University of Economics
Baku04.2017
Skills
- Software testing
- Payment gateway APIs
- Training development
- User support
- Effective communication
- Requirements gathering
- API development
- Teamwork
- Teamwork and collaboration
- Interpersonal skills
Languages
English
Advanced (C1)
C1
Russian
Advanced (C1)
C1
Italian
Upper Intermediate (B2)
B2
Timeline
IT Business Analyst
PayriffLLC
09.2025 - Current
IT and Merchant Support Specialist
Payriff CJSC
11.2021 - Current
B2B Sales Specialist
Payriff CJSC
11.2021 - 11.2022
Sales manager assistant
Agro-West DC LLC
10.2021 - 11.2021
Marketing specialist
Agro-West DC LLC
06.2021 - 10.2021
Freelance Translator
Aeronautics Defence Systems
04.2021
Freelance Translator
Elbit Systems
09.2020 - 11.2020
Volunteer
Baku 2015 European Games Committee
06.2015
Master of Science -
La Sapienza Universita di Roma
Bachelor of Science - Marketing
Azerbaijan State University of Economics