Samir Satarov
Baku
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Massimo Dutty, Inditex
Baku
2023.10 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Supervisor
Massimo Dutty, Inditex
Baku
2021.10 - 2023.10
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
- Developed strategies for improving customer service standards and increasing customer satisfaction levels.
- Trained newly hired employees regarding company policies and operations.
- Performed administrative tasks such as filing paperwork and responding to emails.
Visual Merchandiser
Massimo Dutty, Inditex
Baku
2019.09 - 2021.10
- Developed creative visual displays to showcase products and attract customers.
- Organized store layout, fixtures and visual merchandising standards.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Analyzed customer feedback on current display designs and proposed improvements accordingly.
- Provided training sessions for staff members on proper display techniques for different types of merchandise.
Sales Consultant
Massimo Dutty, Inditex
Baku
2018.12 - 2019.09
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Generated daily reports on sales activities for management review.
Education
Bachelor of Engineering Technology - Engineering Technology
UNEC (Azerbaijan State Economic University)
Baku2022-06
Skills
- Store Organization
- Retail Operations
- Scheduling Coordination
- Store Opening and Closing
- Work Planning and Prioritization
- Customer Service Management
- Mentoring and Coaching
Languages
Russian
First Language
Azerbaijani
Proficient (C2)
C2
English
Advanced (C1)
C1
Turkish
Advanced (C1)
C1
Timeline
Assistant Store Manager
Massimo Dutty, Inditex
2023.10 - Current
Supervisor
Massimo Dutty, Inditex
2021.10 - 2023.10
Visual Merchandiser
Massimo Dutty, Inditex
2019.09 - 2021.10
Sales Consultant
Massimo Dutty, Inditex
2018.12 - 2019.09
Bachelor of Engineering Technology - Engineering Technology
UNEC (Azerbaijan State Economic University)
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