SAMIRA AGHAZADE
Baku
Summary
Motivated and forward-thinking professional with 16 years of experience in a dynamic banking environments. Aspiring for challenging position that utilizes my years of experience, while allowing me the opportunity to grow professionally.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager of Automation Department
YELO BANK
Baku
01.2024 - Current
- Analyze current workflows and identify opportunities for automation to improve productivity, reduce errors, and enhance overall operational efficiency
- Develop and execute comprehensive automation strategies, leveraging the latest technologies and best practices
- Collaborate with IT, engineering, and business stakeholders to define requirements, design, and implement automated solutions
- Manage the deployment and testing of automation tools and processes, ensuring they meet performance and reliability standards.
- Monitor and optimize automated systems, making adjustments as needed to maintain optimal performance
- Provide training and support to end-users, ensuring they are equipped to effectively utilize the automated tools and processes
- Manage the day-to-day activities, goal setting, performance management, and development of the team
- Manage all automation projects according to agreed timelines and report on progress
- Mentor team members and provide support for their career development goals
- Directing the activities of the automation team – provide direction & work priority
Product Owner
Yelo Bank
Baku
01.2021 - 12.2023
- Implementation of Micro, SME Loan in the BPM'Online (CRM) system
- I was responsible for:
- - defining a vision and developing a product development strategy together with the customer;
- - drawing up a product roadmap - a plan for executing, changing and promoting the project;
- - effective communication with the customer and developers;
- - providing task list to IT that requires upgrade;
- - monitoring the execution of tasks at each stage;
- - receiving feedback from users, investigating ad-hoc queries;
- - forecasting possible issues and solution to fix them;
- - measuring product progress;
- - model development;
- - backlog maintenance and prioritizing the queries
Head of Department
VTB Bank
Baku
08.2021 - 12.2021
- I was responsible for:
- - Workforce planning (goals, tasks, motivation);
- - Participation in the process of knowledge transfer and competency resilience;
- - Selection, adaptation and training of employees;
- - Participation in the development of job descriptions for department employees;
- - Preparation of the annual roadmap;
- - Preparation of reports
Product Owner
VTB Bank
Baku
12.2020 - 07.2021
- Implementation of the Business Loans in credit conveyor (CDP)
- I was responsible for:
- - Definition and presentation of user needs;
- - External benchmarking;
- - Create of the product concept;
- - Create efficient communication with stakeholders;
- - Setting priorities for product functionality;
- - Develop shared mindset among team members
Senior Specialist
Access Bank
Baku
05.2019 - 12.2020
- I was responsible for:
- - Responsible for optimization of business processes and implementation of the procedures;
- - Participating in identifying of the problems and analysis of the root causes of them;
- - Suggesting optimization methods and testing their practicality and efficiency;
- - Documenting and leading document control;
- - Conducting trainings and sessions as a part of change management;
- - Providing support with updated procedures to accomplish full engagement of the employees
Senior Specialist
Access Bank
Baku
09.2014 - 05.2019
- I was responsible for:
- - Calculation of monthly staff bonuses from non-credit, deposit products, mortgage, and car loans;
- - Participation in the development of the bonus system and its reporting system;
- - Preparing reports from non-credits products, mortgage and car loans for Bank Departments, for Central Bank;
- - Development of reports on non-credit products, mortgage and car loans;
- - Preparation and updating procedures, instructions for the Operations Department;
- - Support of employees of branches with issues related products of the Operations Department;
- - Leading trainings to the employees on new products and changes;
- - Monitoring of received and sent letters from/to the Ministry of Taxes of the Republic of Azerbaijan
Leading Specialist
Access Bank
Baku
06.2009 - 09.2014
- I was responsible for:
- - Preparation of loan documents for insurance of Micro, SME, Mortgage loans;
- - Provide customer-oriented support to business and personal clients and solving their raised queries;
- - Providing instruction for new hired employees
Brand Manager
STS LTD
Baku
06.2004 - 03.2008
- Company Overview: STS is one of the largest operators of the perfume and cosmetics market in Azerbaijan
- It has offices in Baku, Tehran, and Dubai
- As Brand Manager I was:
- - Responsible for positioning, development, merchandising and promoting of perfumery brands in Azerbaijan and Iran markets;
- - Responsible for preparing business plan and forecast for brands like Yves Saint Laurent, Oscar de la Renta, Loewe, Talgo and Bourjois;
- - Consolidating the market and competitors information into full-fledged data for the management;
- - A brand agent of Loewe, Bourjois, Version Originelle;
- - Attending and leading trainings of the perfumery and cosmetic brands;
- - Keeping meaningful connections with our partners from abroad including regular visits and meetings;
- - Attending area specific workshops and exhibitions
- STS is one of the largest operators of the perfume and cosmetics market in Azerbaijan
- It has offices in Baku, Tehran, and Dubai
Education
MA - Philology in French
Azerbaijan State University of Languages
Baku, Azerbaijan02.2025
BA - Philology in French
Azerbaijan State University of Languages
Baku, Azerbaijan01.2019
Midwife -
Loghman Medical College
Baku, Azerbaijan03.2008
Skills
- Teamwork
- Problem-Solving
- Leadership
- Mentoring
- Handling conflict
- Positive
- Enthusiastic
- Hardworking
- Dedicated
- Task oriented
- Communicative
- Team-player
Certification
- Leadership Skills Development, 12/24
- Product Management Empowered by Technology, 11/24
- Human Resources Management, Barattson Courses, 06/19
- ISO 9001 Quality Management, Access Bank, 06/18
Timeline
Manager of Automation Department
YELO BANK
01.2024 - Current
Head of Department
VTB Bank
08.2021 - 12.2021
Product Owner
Yelo Bank
01.2021 - 12.2023
Product Owner
VTB Bank
12.2020 - 07.2021
Senior Specialist
Access Bank
05.2019 - 12.2020
Senior Specialist
Access Bank
09.2014 - 05.2019
Leading Specialist
Access Bank
06.2009 - 09.2014
Brand Manager
STS LTD
06.2004 - 03.2008
MA - Philology in French
Azerbaijan State University of Languages
BA - Philology in French
Azerbaijan State University of Languages
Midwife -
Loghman Medical College