Samira Mammadova
New York
Summary
Dynamic Business Administrator with over 20 years of experience in the telecommunications, FMCG, and railway sectors, demonstrating a proven track record of driving operational excellence and strategic initiatives. Expertise in human resources management, supported by certification as a Senior Human Resources Professional, facilitates the cultivation of high-performing teams and effective organizational development. Results-oriented leader committed to enhancing business performance through innovative solutions and collaborative approaches. Passionate about leveraging extensive industry knowledge to contribute to organizational success and growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head of Recruitment
Azerbaijan Railways
03.2025 - Current
- Led recruitment strategy development to enhance talent acquisition processes.
- Implemented advanced applicant tracking systems to streamline candidate management.
- Collaborated with senior leadership to align hiring practices with organizational goals.
- Conducted training sessions for team members on effective interviewing techniques.
- Analyzed recruitment metrics to identify trends and improve sourcing strategies.
- Fostered relationships with external recruiters and job boards to expand candidate reach.
- Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Streamlined the recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
- Facilitated training sessions for hiring managers on effective interview techniques, enhancing quality of candidate assessments.
- Enhanced employer brand visibility on social media platforms, attracting higher caliber of applicants.
Head of Employee Relations
Azerbaijan Railways
01.2024 - 03.2025
- Developed and implemented employee engagement programs to enhance workplace morale.
- Mediated conflict resolutions between employees and management to foster a positive work environment.
- Conducted investigations into employee grievances ensuring compliance with company policies and labor laws.
- Collaborated with HR teams to refine onboarding processes, improving new hire integration and retention rates.
- Analyzed employee feedback data to identify trends, driving initiatives for continuous improvement in relations.
- Led cross-functional teams in developing strategic initiatives aimed at enhancing organizational culture and communication.
- Implemented feedback mechanisms such as surveys and focus groups to gather valuable insights into employee sentiment and engagement levels.
- Collaborated with HR team to establish useful implementation of employee relations programs and initiatives.
- Evaluated and updated company policies regularly to ensure compliance with changes in labor laws or industry best practices.
- Organized and facilitated employee focus groups to gather feedback and insights.
- Championed a culture of recognition by designing and implementing employee rewards programs that celebrated individual and team accomplishments.
- Spearheaded initiatives aimed at improving manager-employee communications, fostering greater trust between team members across the organization.
Head of HR Operations Department
Veyseloglu LLC
08.2023 - 10.2023
- Design and implement company policies
- Manage pay and benefits
- Plan, monitor and review departmental Budget
- Implement functional HRMS and internal databases across all departments
- Act as a consultant to managers and staff regarding policies and procedures
- Address employees’ queries (e.g. on compensation and labor regulations)
- Develop and support the HR Operations team
Head of HR Business Partnership and Organizational Development
Veyseloglu Distribution
04.2022 - 08.2023
- HR Business Partnership
- Strategic HR Management / Business Strategy
- Recruitment
- Performance Management
- Learning and Development / Career Development
- Employee Engagement
- Change Management
- Organizational design
Administrative Manager
AZMADE Group LLC
10.2021 - 04.2022
- Reward Management
- Grading, Salary Policy Determination
- Business Processes, Policies, Procedures
Head of Data Management and Administration Support Unit / Human Resources Division
Azerconnect LLC
07.2019 - 10.2021
- Planning and management of the administrative services of the organization such as document control, travel and migration, reception, translation, office supply, cleaning, catering and related business processes by ensuring efficient use of administrative resources throughout the organization
- Monthly regulation, reconciliation and control of Admin budget / Planning of annual budget of the unit
- Digitalization of the Admin processes
- Initiation and implementation of Admin related policies, procedures and processes
- Initiation of procurement processes, follow up and evaluate results for the services related to Administrative Unit including preparation of ASRs and investment initiatives
- Coordination of rent commitments, office utilities and admin services
- Preparation of projects outlines related to digitalizing the current business processes with further elimination of manual works and increase of capacity of current staff
Head of Administration Support Unit / Human Resources Division
Azerconnect LLC
05.2017 - 07.2019
Offices Administration Manager
Azerfon LLC (Nar)
01.2016 - 05.2017
Administrative Support Supervisor / Expert
Azerfon LLC (Nar)
01.2014 - 01.2016
Office Support Senior Specialist
Azerfon LLC (Nar)
06.2010 - 01.2014
PA to Department Director / Customer Care and Quality
Azerfon LLC (Nar)
05.2008 - 06.2010
Advisor
Ministry of Industry and Energy / Foreign Investment Sector
07.2006 - 05.2008
- Involvement into execution of governmental programs and projects
- Cooperation with relevant governmental organizations and international institutions
- Arrangement of meetings and events with stakeholders
- Control of department correspondence
Administrative Assistant
Wenaas Caspian Ltd.
02.2005 - 07.2006
Education
MBA - HRM
AzTU
01.2024
Bachelor Degree/Honours - English Language #1
Azerbaijan University of Languages
01.2004
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Republican Art Gymnasium
01.2000
Skills
- Effective problem-solving abilities
- Strong verbal and written communication
- Certified in human resources management
- Professional development through online learning
- Workplace efficiency management
- Project coordination
- Prioritization and scheduling
- Team leadership
- Skilled in navigating challenging assignments
- Workflow management
- Expertise in consolidating group companies
- Management of HR project workflows and stakeholder engagement
- Employee engagement programs
- Digital transformation
- Orientation preparation
- Recruitment and hiring
- Exit interviews and processes
Certification
B Category
Additional Information
Authorized to work in the U.S. without sponsorship; U.S. Permanent resident
Mobile phone: +994702011900 (Whatsapp calls only)
Languages
Russian: Native
Azeri: Native
English: Advanced
Timeline
Head of Recruitment
Azerbaijan Railways
03.2025 - Current
Head of Employee Relations
Azerbaijan Railways
01.2024 - 03.2025
Head of HR Operations Department
Veyseloglu LLC
08.2023 - 10.2023
Head of HR Business Partnership and Organizational Development
Veyseloglu Distribution
04.2022 - 08.2023
Administrative Manager
AZMADE Group LLC
10.2021 - 04.2022
Head of Data Management and Administration Support Unit / Human Resources Division
Azerconnect LLC
07.2019 - 10.2021
Head of Administration Support Unit / Human Resources Division
Azerconnect LLC
05.2017 - 07.2019
Offices Administration Manager
Azerfon LLC (Nar)
01.2016 - 05.2017
Administrative Support Supervisor / Expert
Azerfon LLC (Nar)
01.2014 - 01.2016
Office Support Senior Specialist
Azerfon LLC (Nar)
06.2010 - 01.2014
PA to Department Director / Customer Care and Quality
Azerfon LLC (Nar)
05.2008 - 06.2010
Advisor
Ministry of Industry and Energy / Foreign Investment Sector
07.2006 - 05.2008
Administrative Assistant
Wenaas Caspian Ltd.
02.2005 - 07.2006
Bachelor Degree/Honours - English Language #1
Azerbaijan University of Languages
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Republican Art Gymnasium
MBA - HRM
AzTU
Driving License "B" category
Driving experience with more than 5 years