Samson Sotelo
Tucson
Summary
Resourceful individual recognized for promoting human connections that meet patient and caregiver needs. An energetic Behavioral Health Specialist known for providing in-depth patient assessments, determining appropriate courses for treatment and delivering educational resources. A compassionate professional with dynamic organizational and decision making skills.
Overview
9
9
years of professional experience
Work History
Class A CDL Driver
West Desert Transport
Tucson
09.2023 - 03.2025
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Worked well with dispatchers to communicate route and schedule changes.
- Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Completed time cards, entered trip data into on-board computer, completed paper logs and maintained schedule of deliveries per dispatch instructions.
- Addressed and resolved customer concerns, problems and questions professionally and courteously and developed positive long-range working relationships with repeat customers.
BHT
Crisis Response Center
Tucson
02.2018 - 09.2023
- Conducted comprehensive behavioral assessments to identify individual patient needs and develop tailored treatment plans.
- Provided extensive residential staff training in such areas as symptoms management and effective intervention strategies.
- Advised families on how to best support their loved ones struggling with mental illness.
- Developed behavior modification plans to address specific challenges, such as substance abuse or aggressive behavior.
- Applied crisis intervention techniques during emergency situations to ensure patient safety and stability.
- Monitored patient progress through regular follow-up sessions and adjusted treatment plans as necessary.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Provided guidance and support for patients transitioning back into the community or workplace after hospitalization.
- Guided clients in developing skills or strategies for dealing with problems.
- Actively participated in quality improvement initiatives within the organization.
- Assessed patient needs and recommended appropriate courses of treatment.
- Evaluated the effectiveness of treatment interventions and made recommendations for continued care or discharge.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Assisted patients in developing personal goals and strategies for improving their quality of life.
Behavioral Health Specialist
Az Prn
Tucson
01.2016 - 12.2018
- Conducted comprehensive behavioral assessments to identify individual patient needs and develop tailored treatment plans.
- Provided extensive residential staff training in such areas as symptoms management and effective intervention strategies.
- Advised families on how to best support their loved ones struggling with mental illness.
- Developed behavior modification plans to address specific challenges, such as substance abuse or aggressive behavior.
- Applied crisis intervention techniques during emergency situations to ensure patient safety and stability.
- Monitored patient progress through regular follow-up sessions and adjusted treatment plans as necessary.
- Assessed patient needs and recommended appropriate courses of treatment.
Education
High School Diploma -
Flowing Wells Highschool
Tucson, AZ05-2015
Skills
- Relationship building
- Safety compliance
- Record keeping
- Crisis management
- Problem-solving capacity
- Attention to detail
- Interpersonal communication
- Verbal and written communication
Timeline
Class A CDL Driver
West Desert Transport
09.2023 - 03.2025
BHT
Crisis Response Center
02.2018 - 09.2023
Behavioral Health Specialist
Az Prn
01.2016 - 12.2018
High School Diploma -
Flowing Wells Highschool